Add To Cart Button not tracked

  • Resolved Ryan

    (@daobydesign)


    6 years, 7 months ago

    Thank you for this great plugin! I’m having an issue getting it to track the Add to Cart action though.

    Our shop page is modified (using WooCommerce developer site directions) to show an Add To Cart button featuring quantity (thus it is a <button> in a form element, and not a <a> link.

    However, the tracking JS only listens for link clicks on the shop page and button clicks on single product pages. Is there a way to handle this so that it doesn’t make that assumption? I think using the Add To Cart form with qty (instead of a basic link) on shop pages is a reasonably common use-case.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi Ryan,

    Thank you for writing to us!

    In this case, our plugin will not track the ATC clicks from the shop page but it is achievable & requires some custom implementation.

    Add To Cart form with qty on shop page might be a common use case but we haven’t received this query earlier & links are giving the specific product URL which helps to identify the particular product clicked but in the ATC form we need to verify if the product URL is there or not.

    You can also contact us at analytics2(at)tatvic(dot)com & to share your store URL so we can test the same.

    Hope this helps!

    Thanks & Regards,

    Thread Starter Ryan

    (@daobydesign)

    Thanks for the quick reply! I was digging through the plugin’s source code to see if there was a way I might be able to add in an additional JQuery trigger for the buttons (maybe grabbing the product’s link via a data attribute on the button), but haven’t gotten much further than that. I’m a little iffy about the format required.

    I’ve just sent the shop URL to the email you included above. Any advice you might have is very much appreciated.

    Plugin Author Conversios

    (@tatvic)

    Hi Ryan,

    We have contacted you via Email.

    Thanks & Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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