Add to cart button won’t work unless im logged in in WP

  • Resolved cosmalara210

    (@cosmalara210)


    3 years ago

    Hi
    On every Grouped product I have the same issue.
    I can’t tick the checkbox for the variants (they are both active if im logged in)
    and when I manually change the code to make it tickle and choose an option from the dropdown menu it won’t add the price together and the add to cart button is still unclickable. it seems that it has the role ‘unpurchasable’ but I don’t know where that comes from.
    Im im logged in as admin everything works perfectly.
    I disabled every plugin on my test server except for woocommerce and WPC grouped products. still wouldn’t work. Im happy for any help

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • miemie

    (@miemie)

    Hi @cosmalara210,

    By default, WooCommerce requires users to put a Regular price in the General tab for all products in order to display the Add to Cart button. So what you need to do is to set a Regular price for your grouped product to see the Add to Cart button. Hope this helps.

    Regards,

    Thread Starter cosmalara210

    (@cosmalara210)

    Hi @miemie

    I know that and that is the case with every product and grouped product in the shop.
    but that still doesn’t explain why I can’t tick the checkboxes to select a product.

    miemie

    (@miemie)

    Hi @cosmalara210,

    You can check our demo site and see that grouped products are added to the cart normally without logging in WP

    There might be an incompatible with your theme and other plugins

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the WPClever theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.

    Regards,

    Thread Starter cosmalara210

    (@cosmalara210)

    hi @miemie
    I did that you can see on https://omw-design-test1.de/ that it still doesn’t work. not even elementor is activated anymore.

    I just need help asap bc my client is very upset

Viewing 4 replies - 1 through 4 (of 4 total)
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