• Resolved Corentin

    (@technicalcorentin)


    Hey,

    “Add to cart” buttons dissapeared from my homepage.
    I can see them only in modification mode with Elementor.
    Can you help me please?

    Have a nice day.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Just to make sure: Are those buttons showing on the standard shop page when Elementor is disabled? If they are then this would be something for the Elementor team to take a closer look into as WooCommerce wouldn’t have any direct influence on buttons that are generated through an Elementor widget.

    Thread Starter Corentin

    (@technicalcorentin)

    I tried to switch off Elementor to see and still no button…

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @technicalcorentin,

    To get a clearer picture, normally, where would the affected buttons show up on your homepage?

    Also, did you add these buttons using Elementor?

    Thread Starter Corentin

    (@technicalcorentin)

    Hey,

    I can’t post image but to explain it quickly, i put this code on my page:

    [products limit=”4″ columns=”4″ orderby=”rating”]

    Then it shows products but not the price under them.
    When i want to change my page with Elementor i can see these buttons.
    But when you go on my website, you cannot see them.
    That’s my big deal here.

    Thank’s for your help.

    Plugin Support abwaita a11n

    (@abwaita)

    Thanks for getting back.

    On my end, the prices are showing just fine, e.g: https://snipboard.io/XUBgif.jpg

    We’d like to get a better view of the issue on your side, so kindly use the snipboard.io tool to share a screenshot of exactly where the issue lies.

    Thread Starter Corentin

    (@technicalcorentin)

    My bad, it’s not the prices but the button “add to cart” under the prices.

    Thread Starter Corentin

    (@technicalcorentin)

    See here :
    https://snipboard.io/n7uXNU.jpg

    You can see the product, the price BUT not the button “add to cart”.

    When i’m doing changes on the same page, i can see these buttons, have a look:
    https://snipboard.io/u0xKp8.jpg

    Thank’s for your help.

    Plugin Support abwaita a11n

    (@abwaita)

    @technicalcorentin, thanks for these screenshots. The issue is quite elaborate now.

    Kindly check whether the issue persists when you briefly change to a theme like Twenty Twenty or Storefront.

    Thread Starter Corentin

    (@technicalcorentin)

    I tried to change my theme “Astra” to “Twenty-Twenty-One” and buttons shows up.
    So i guess there is something with my theme…
    I can’t change theme for such a little problem however if you have an idea of what’s wrong with it, it will be good.

    Thank’s again for the help.

    Plugin Support abwaita a11n

    (@abwaita)

    Thanks for getting back.

    You’d be best placed contacting the Astra support team to check the issue further and possibly resolve it for you.
    Here are some ways to contact them:

    Thread Starter Corentin

    (@technicalcorentin)

    Thank’s! I’ll check that. Have a nice day!

Viewing 11 replies - 1 through 11 (of 11 total)
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