Add to Cart buttons on cart page not working for product variations

  • Resolved livingtesla

    (@livingtesla)


    4 years, 1 month ago

    I’m having an issue using Add to Cart buttons on our cart page with linked variable products. The buttons seem to work with simple products only. With variable, a spinning circle appears inside the button, but nothing ever happens.

    To recreate the issue, go to our site and add SnapPlate (Model Y) US to cart.

    On the cart page, under You may be interested in, add Hitch Cover Removal tools (a simple product). No problem.

    Next try Spare Parts – Plate Mount or Spare Parts – Black Screws (variations of the same product). They will not add to cart.

    I’ve also noticed that I can right click and copy link address on the button, paste it in another tab, and it adds to cart just fine. Odd.

    Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • In the response, I can see this problem:

    
<p>There has been a critical error on your website.</p><p><a href="https://www.ads-software.com/support/article/debugging-in-wordpress/">Learn more about debugging in WordPress.</a></p>

    That likely means there’s some kind of Fatal Error happening when this action happens.

    I would suggest looking at your error logs to see what the problem might be.

    Hi @livingtesla,

    Since we haven’t heard from you in a while, we’re hoping that means you were able to get this resolved. I’m going to close this thread out now.

    If you’re still having trouble, please open up a new topic and we’ll be happy to help out.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Add to Cart buttons on cart page not working for product variations’ is closed to new replies.