Add to cart doesn’t work

I have to add that I have already cleared cache and used different browsers and tried to test it from different ip’s – actually the users are reporting about this issue.
Thank you.

Hi @moriyonet

I have checked your provided link and everything id working fine. https://www.paintpages.co.il/downloads/%D7%A4%D7%95%D7%A1%D7%98%D7%A8-%D7%92%D7%9F-%D7%97%D7%99%D7%95%D7%AA/

The “Add to Cart” button is working properly and I can see item in cart also.

Can you please verify it?

Hello Pratik,
It is not working most of the time.
Each day users are reporting me through a contact form, they have trouble downloading and that they are stuck in the “add to cart” position.

Please try to reconstruct the failure:

1. Enter this page- https://www.paintpages.co.il/%d7%a4%d7%95%d7%a1%d7%98%d7%a8%d7%99%d7%9d-%d7%9c%d7%a6%d7%91%d7%99%d7%a2%d7%94/

2. Open each window link:
– https://www.paintpages.co.il/downloads/%d7%a4%d7%95%d7%a1%d7%98%d7%a8-%d7%92%d7%9f-%d7%97%d7%99%d7%95%d7%aa/
– https://www.paintpages.co.il/downloads/%d7%97%d7%93%d7%99-%d7%a7%d7%a8%d7%9f-%d7%99%d7%95%d7%a0%d7%99%d7%a7%d7%95%d7%a8%d7%9f-%d7%91%d7%9e%d7%9e%d7%9c%d7%9b%d7%aa-%d7%94%d7%9e%d7%9e%d7%aa%d7%a7%d7%99%d7%9d/
– https://www.paintpages.co.il/downloads/%d7%a4%d7%95%d7%a1%d7%98%d7%a8-%d7%a0%d7%a1%d7%99%d7%9b%d7%95%d7%aa-%d7%91%d7%a2%d7%95%d7%9c%d7%9d-%d7%94%d7%90%d7%92%d7%93%d7%95%d7%aa/
-https://www.paintpages.co.il/downloads/%d7%a4%d7%95%d7%a1%d7%98%d7%a8-%d7%a7%d7%99%d7%a5-%d7%91%d7%97%d7%95%d7%a3-%d7%94%d7%99%d7%9d/
-https://www.paintpages.co.il/downloads/%d7%a4%d7%95%d7%a1%d7%98%d7%a8-%d7%a2%d7%95%d7%9c%d7%9d-%d7%a4%d7%99%d7%95%d7%aa-%d7%a7%d7%a1%d7%95%d7%9d/
-https://www.paintpages.co.il/downloads/%d7%9c%d7%a8%d7%9b%d7%99%d7%a9%d7%aa-%d7%9b%d7%9c-%d7%94%d7%a4%d7%95%d7%a1%d7%98%d7%a8%d7%99%d7%9d-5-%d7%a4%d7%95%d7%a1%d7%98%d7%a8%d7%99%d7%9d-%d7%91%d7%9e%d7%97%d7%99%d7%a8-%d7%9e%d7%99%d7%95/

3. Click on “add to cart” on each of them.

Now you suppose to see that the “add to cart” button is loading without ending…

I have also recorded the screen in incognito so you can view this failure on “real”. Please watch this: https://www.loom.com/share/3fa6c21018d44b7391943c9a9d2e0282

Please assist with it.
Thank you!

Hi @moriyonet

Thanks for the web page links.

I have checked with two or three product links and it worked for me.