Add to cart not working

  • Resolved charlieve02

    (@charlieve02)


    1 year, 3 months ago

    Hi

    I installed your plugin but add to carts stopped working. It loads the cart page but empty.

    I tested some things and found that it only happens in a single product page, but If you add to cart from the main url or shop page (/products/) it works.

    Also this problem only happens when I activate this option: Strip response cookies on pages that should be cached. If I desactivate this option, the cart page does load the products. But I would get an error when doing a test page cache.

    I also implemented your guide for using “Remove Cache Buster Query Parameter” feature. But still had the same problem with the cart page.

    Here you can see the header I got from the cart page:

    https://privatebin.support-tools.com/?b92e1fbfc4b1180a#z60lmWi+IgycIeQpKTHTyCzEnICR+QGtZ8mVWGtGCvs=

    FYI while using your plugin I deactivated Litespeed cache.

    Currently I got your plugin deactivated because that issue affects my sales negatively.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)
  • Plugin Contributor iSaumya

    (@isaumya)

    Without having logged-in access to the site. it’s hard to say what’s ging on.

    Beside this shouldn’t cause any issues on your website.

    Thread Starter charlieve02

    (@charlieve02)

    I could send you an user for my staging site to login and check. Is it possible?

    Plugin Contributor iSaumya

    (@isaumya)

    Well @charlieve02,
    As per the WordPress community guidelines I can neither ask for any login details nor ask you to share the same.

    Is it causing any issues on your website? This should not be causing any problem in your website though.

Viewing 3 replies - 16 through 18 (of 18 total)
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