Add to cart not working on single page

  • Resolved kpkreative

    (@kpkreative)


    2 years, 8 months ago

    Hi there,

    I am currently using the Storefront theme.

    For some reason my ‘Add to cart’ button is not working anymore on single product pages. It is working on the catalogue and archive pages, though it just refreshes the page on single product view and does not add to cart. Any help would be appreciated.

    I have done the usual of disabling plugins, switching themes etc to no success.

    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @kpkreative

    Thank you for reaching out!

    When you click on the Add to cart button, do you see any error on the single product page? Is there any caching plugin installed on your website? If yes, can you try removing the cache and see if that helps resolve the issue?

    Also, in order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

    You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Looking forward to your response.

    Hi there @kpkreative,

    I hope the add to cart button is working now! We haven’t heard back from you for a while, so I’m going to mark this post as resolved.

    If you need any further help here, please let us know. Or, if you need additional help with the Storefront theme, please start a new thread and we’ll be able to help you out there.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Add to cart not working on single page’ is closed to new replies.