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Resolved structuraldetails
(@structuraldetails)

5 months, 1 week ago

Following the latest update of Woocommerce (ver.9.0.0) a lot of errors appeared on my error.log.

This is the error :

PHP Warning: Undefined array key “aria-describedby_text” in /home/civilwor/public_html/structuraldetails/wp-content/plugins/woocommerce/templates/loop/add-to-cart.php on line 40

Any suggestions?

Viewing 15 replies - 1 through 15 (of 21 total)

1 2 →

Plugin Support ckadenge (woo-hc)
(@ckadenge)

5 months, 1 week ago
Hi there @structuraldetails.

Thanks for reaching out.

I understand you’re experiencing PHP errors after updating your store to the latest WooCommerce version.

In order to understand where the error is generated from, I’d recommend the following steps:
1. Create a full site backup, then, try deactivating all plugins except WooCommerce to see if the error still occurs. If it doesn’t, reactivate your plugins one by one until you find the one causing the conflict.
2. If the error still occurs with all other plugins deactivated, try switching to a default WordPress theme like Twenty Twenty-Four. If this resolves the issue, the problem lies with your theme.
Let us know if this helps.
Thread Starter structuraldetails
(@structuraldetails)

5 months, 1 week ago
```
Thanks for getting back.

I did all that with no result.

The error is in the last line of the add-to-cart.php file:

<?php echo esc_html( $args['aria-describedby_text'] ); ?>


This appeared immediately after updating to version 9.0.0

To clarify, one can only see this error if you check the error file in the cPanel File Manager in the root directory. There are errors every 1 minute.

I deleted this line from the code and the errors stopped. I checked the store and it looks like everything is working properly and the add to cart button is also working.

Nevertheless, I believe this should be resolved.

Thanks again!
```
Plugin Support ckadenge (woo-hc)
(@ckadenge)

5 months, 1 week ago

Hi again @structuraldetails,

Thanks for sharing further details on this. Could you please share with us a system status report so that we can try replicate reproducing the error from our tests sites?

You can find it via WooCommerce > Status > Get system report > Copy for support.

Thread Starter structuraldetails
(@structuraldetails)

5 months, 1 week ago

Hi,

I am sending you the system reports from both my wordpress/woocommerce installations. One is for my actual live site and the other from the staging site.

The error happens on both.

Here is the system status for the live site:

 ### WordPress Environment ### WordPress address (URL): https://www.structuraldetails.civilworx.com Site address (URL): https://www.structuraldetails.civilworx.com WC Version: 9.0.1 Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site. Action Scheduler Version: ? 3.7.4 Log Directory Writable: ? WP Version: 6.5.4 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.1.16 PHP Post Max Size: 7 GB PHP Time Limit: 6000 PHP Max Input Vars: 10000 cURL Version: 7.61.1 OpenSSL/1.1.1k SUHOSIN Installed: – MySQL Version: 10.6.12-MariaDB Max Upload Size: 7 GB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 9.0.1 WC Database Prefix: 7n2_ Total Database Size: 315.99MB Database Data Size: 200.90MB Database Index Size: 115.09MB 7n2_woocommerce_sessions: Data: 0.98MB + Index: 0.04MB + Engine MyISAM 7n2_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM 7n2_woocommerce_downloadable_product_permissions: Data: 0.97MB + Index: 0.94MB + Engine MyISAM 7n2_woocommerce_order_items: Data: 0.76MB + Index: 0.32MB + Engine MyISAM 7n2_woocommerce_order_itemmeta: Data: 4.38MB + Index: 2.68MB + Engine MyISAM 7n2_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM 7n2_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_woocommerce_payment_tokens: Data: 0.01MB + Index: 0.01MB + Engine MyISAM 7n2_woocommerce_payment_tokenmeta: Data: 0.04MB + Index: 0.04MB + Engine MyISAM 7n2_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_actionscheduler_actions: Data: 56.13MB + Index: 39.17MB + Engine InnoDB 7n2_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_actionscheduler_logs: Data: 27.11MB + Index: 20.08MB + Engine InnoDB 7n2_automatewoo_abandoned_carts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM 7n2_automatewoo_customers: Data: 0.42MB + Index: 0.98MB + Engine InnoDB 7n2_automatewoo_customer_meta: Data: 0.16MB + Index: 0.19MB + Engine InnoDB 7n2_automatewoo_guests: Data: 0.02MB + Index: 0.05MB + Engine MyISAM 7n2_automatewoo_guest_meta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM 7n2_automatewoo_logs: Data: 0.12MB + Index: 0.21MB + Engine MyISAM 7n2_automatewoo_log_meta: Data: 0.92MB + Index: 0.45MB + Engine MyISAM 7n2_automatewoo_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_automatewoo_queue_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM 7n2_awb_critical_css: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_cky_banners: Data: 0.05MB + Index: 0.00MB + Engine InnoDB 7n2_cky_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 7n2_cky_cookie_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_commentmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM 7n2_comments: Data: 1.91MB + Index: 0.69MB + Engine MyISAM 7n2_cr_local_forms: Data: 3.52MB + Index: 0.02MB + Engine InnoDB 7n2_cr_reminders_log: Data: 0.08MB + Index: 0.08MB + Engine InnoDB 7n2_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 7n2_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 7n2_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_mc4wp_log: Data: 0.01MB + Index: 0.00MB + Engine MyISAM 7n2_optinrev: Data: 0.02MB + Index: 0.00MB + Engine MyISAM 7n2_options: Data: 4.41MB + Index: 0.29MB + Engine MyISAM 7n2_popover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_popover_ip_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_postmeta: Data: 35.83MB + Index: 9.71MB + Engine MyISAM 7n2_posts: Data: 19.53MB + Index: 0.75MB + Engine MyISAM 7n2_relevanssi: Data: 4.52MB + Index: 6.42MB + Engine InnoDB 7n2_relevanssi_log: Data: 0.11MB + Index: 0.14MB + Engine InnoDB 7n2_relevanssi_stopwords: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_smush_dir_images: Data: 0.01MB + Index: 0.01MB + Engine MyISAM 7n2_termmeta: Data: 0.11MB + Index: 0.05MB + Engine MyISAM 7n2_terms: Data: 0.01MB + Index: 0.03MB + Engine MyISAM 7n2_term_relationships: Data: 0.11MB + Index: 0.21MB + Engine MyISAM 7n2_term_taxonomy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM 7n2_testimonials: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_usermeta: Data: 9.08MB + Index: 5.12MB + Engine MyISAM 7n2_users: Data: 0.62MB + Index: 0.42MB + Engine MyISAM 7n2_wc_admin_notes: Data: 0.13MB + Index: 0.00MB + Engine InnoDB 7n2_wc_admin_note_actions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB 7n2_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 7n2_wc_customer_lookup: Data: 0.52MB + Index: 0.41MB + Engine InnoDB 7n2_wc_download_log: Data: 0.52MB + Index: 0.45MB + Engine InnoDB 7n2_wc_orders: Data: 1.52MB + Index: 1.64MB + Engine InnoDB 7n2_wc_orders_meta: Data: 8.52MB + Index: 18.13MB + Engine InnoDB 7n2_wc_order_addresses: Data: 1.52MB + Index: 1.23MB + Engine InnoDB 7n2_wc_order_coupon_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB 7n2_wc_order_operational_data: Data: 1.52MB + Index: 0.42MB + Engine InnoDB 7n2_wc_order_product_lookup: Data: 1.52MB + Index: 0.89MB + Engine InnoDB 7n2_wc_order_stats: Data: 1.52MB + Index: 0.48MB + Engine InnoDB 7n2_wc_order_tax_lookup: Data: 0.25MB + Index: 0.20MB + Engine InnoDB 7n2_wc_product_attributes_lookup: Data: 0.13MB + Index: 0.09MB + Engine InnoDB 7n2_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_wc_product_meta_lookup: Data: 0.06MB + Index: 0.11MB + Engine InnoDB 7n2_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 7n2_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_woocommerce_arr_log: Data: 0.06MB + Index: 0.01MB + Engine MyISAM 7n2_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 7n2_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 7n2_wpr_above_the_fold: Data: 7.52MB + Index: 0.19MB + Engine InnoDB 7n2_wpr_rocket_cache: Data: 0.27MB + Index: 0.36MB + Engine InnoDB 7n2_wpr_rucss_used_css: Data: 0.20MB + Index: 0.25MB + Engine InnoDB 7n2_wp_topbar_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_wrd_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_wrd_sent_coupons: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_yoast_indexable: Data: 1.52MB + Index: 0.31MB + Engine InnoDB 7n2_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.08MB + Engine InnoDB 7n2_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB 7n2_yoast_seo_links: Data: 0.45MB + Index: 0.25MB + Engine InnoDB 7n2_yoast_seo_meta: Data: 0.45MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### amn_smtp: 1 attachment: 3455 aw_workflow: 20 awb_off_canvas: 1 fusion_element: 52 fusion_form: 1 fusion_tb_layout: 12 fusion_tb_section: 22 fusion_template: 11 mc4wp-form: 2 nav_menu_item: 151 notices: 1 page: 38 popup_theme: 6 post: 57 product: 369 product_variation: 4 promote_banners: 7 revision: 6 safecss: 1 scroll-triggered-box: 1 services: 2 shop_coupon: 420 shop_order: 4942 shop_order_refund: 4 slide: 20 sptemplates: 3 testimonial: 1 testimonials: 5 wooframework: 24 ywrac_cart: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (22) ### Titan Anti-spam & Security: by CreativeMotion – 7.3.5 AutomateWoo: by WooCommerce – 6.0.26 Customer Reviews for WooCommerce PRO: by CusRev – 1.7.3 Customer Reviews for WooCommerce: by CusRev – 5.52.0 Avada Builder: by ThemeFusion – 3.11.9 Avada Core: by ThemeFusion – 5.11.9 Google reCaptcha for WooCommerce: by KoalaApps – 1.3.2 MC4WP: Mailchimp for WordPress: by ibericode – 4.9.13 Pinterest for WooCommerce: by WooCommerce – 1.3.24 Recently Registered: by Mika Epstein – 3.5 Relevanssi: by Mikko Saari – 4.22.2 Checkout Field Editor for WooCommerce: by ThemeHigh – 2.0.2 Force Authentification Before Checkout for WooCommerce: by Luiz Bills – 1.4.4 Payment Plugins for Stripe WooCommerce: by Payment Plugins [email protected] – 3.3.72 WooCommerce.com Update Manager: by Automattic – 1.0.3 WooCommerce PayPal Payments: by WooCommerce – 2.8.0 WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.13.5 WooCommerce: by Automattic – 9.0.1 Yoast SEO: by Team Yoast – 22.9 WP Mail SMTP: by WP Mail SMTP – 4.0.1 WP Rocket: by WP Media – 3.16 Smush: by WPMU DEV – 3.16.5 ### Inactive Plugins (2) ### CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.4 WooCommerce Legacy REST API: by WooCommerce – 1.0.4 ### Dropin Plugins () ### advanced-cache.php: advanced-cache.php maintenance.php: maintenance.php ### Settings ### API Enabled: – Force SSL: ? Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: – HPOS feature enabled: ? Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: ? ### Logging ### Enabled: ? Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 30 KB ### WC Pages ### Shop base: #59 - /shop/ Cart: #20580 - /cart-page/ Checkout: #61 - /checkout/ My account: #62 - /my-account/ Terms and conditions: #205 - /terms-conditions/ ### Theme ### Name: Avada Version: 7.11.9 Author URL: https://themeforest.net/user/ThemeFusion Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php Avada/woocommerce/checkout/review-order.php Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: CY WooCommerce currency supported: ? Advanced Card Processing available in country: ? Pay Later messaging available in country: – Webhook status: ? PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: – Reference Transactions: ? Used PayPal Checkout plugin: ? Subscriptions Mode: Disabled ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience pattern-toolkit-full-composability product-pre-publish-modal settings async-product-editor-category-field launch-your-store product-editor-template-system Daily Cron: ? Next scheduled: 2024-06-21 19:26:04 +03:00 Options: ? Notes: 142 Onboarding: completed ### Action Scheduler ### Canceled: 1 Oldest: 2024-05-27 10:27:22 +0300 Newest: 2024-05-27 10:27:22 +0300 Complete: 103,582 Oldest: 2024-05-21 06:36:37 +0300 Newest: 2024-06-21 06:35:47 +0300 Failed: 46 Oldest: 2019-06-17 09:39:50 +0300 Newest: 2024-06-20 17:14:53 +0300 Pending: 31 Oldest: 2024-06-21 06:35:56 +0300 Newest: 2024-06-24 20:36:46 +0300 ### Status report information ### Generated at: 2024-06-21 06:36:06 +03:00 
Thread Starter structuraldetails
(@structuraldetails)

5 months, 1 week ago
And this is the system status of the staging site:
```
WordPress Environment WordPress address (URL): https://www.structuraldetails.civilworx.com/staging Site address (URL): https://www.structuraldetails.civilworx.com/staging WC Version: 9.0.0 Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site. Action Scheduler Version: ? 3.7.4 Log Directory Writable: ? WP Version: 6.5.4 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – Server Environment Server Info: Apache PHP Version: 8.1.16 PHP Post Max Size: 7 GB PHP Time Limit: 6000 PHP Max Input Vars: 10000 cURL Version: 7.61.1 OpenSSL/1.1.1k SUHOSIN Installed: – MySQL Version: 10.6.12-MariaDB Max Upload Size: 7 GB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? Database WC Database Version: 9.0.0 WC Database Prefix: 7n2_ Total Database Size: 131.03MB Database Data Size: 90.55MB Database Index Size: 40.48MB 7n2_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM 7n2_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM 7n2_woocommerce_downloadable_product_permissions: Data: 0.83MB + Index: 0.79MB + Engine MyISAM 7n2_woocommerce_order_items: Data: 0.67MB + Index: 0.28MB + Engine MyISAM 7n2_woocommerce_order_itemmeta: Data: 3.88MB + Index: 2.38MB + Engine MyISAM 7n2_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM 7n2_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_woocommerce_payment_tokens: Data: 0.01MB + Index: 0.01MB + Engine MyISAM 7n2_woocommerce_payment_tokenmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM 7n2_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_actionscheduler_actions: Data: 1.52MB + Index: 1.09MB + Engine InnoDB 7n2_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_actionscheduler_logs: Data: 1.52MB + Index: 0.36MB + Engine InnoDB 7n2_automatewoo_abandoned_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_automatewoo_customers: Data: 0.38MB + Index: 0.70MB + Engine InnoDB 7n2_automatewoo_customer_meta: Data: 0.11MB + Index: 0.13MB + Engine InnoDB 7n2_automatewoo_guests: Data: 0.02MB + Index: 0.04MB + Engine MyISAM 7n2_automatewoo_guest_meta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM 7n2_automatewoo_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_automatewoo_log_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM 7n2_automatewoo_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_automatewoo_queue_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_awb_critical_css: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_commentmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM 7n2_comments: Data: 1.55MB + Index: 0.57MB + Engine MyISAM 7n2_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 7n2_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 7n2_layerslider: Data: 0.03MB + Index: 0.00MB + Engine InnoDB 7n2_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 7n2_mc4wp_log: Data: 0.02MB + Index: 0.00MB + Engine MyISAM 7n2_optinrev: Data: 0.02MB + Index: 0.00MB + Engine MyISAM 7n2_options: Data: 5.67MB + Index: 0.14MB + Engine MyISAM 7n2_popover: Data: 0.00MB + Index: 0.00MB + Engine 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connection (HTTPS): ? Hide errors from visitors: ? Active Plugins (16) Titan Anti-spam & Security: by CreativeMotion – 7.3.5 Avada Builder: by ThemeFusion – 3.11.9 Avada Core: by ThemeFusion – 5.11.9 MC4WP: Mailchimp for WordPress: by ibericode – 4.9.13 Recently Registered: by Mika Epstein – 3.5 Relevanssi: by Mikko Saari – 4.22.2 Checkout Field Editor for WooCommerce: by ThemeHigh – 2.0.2 Force Authentification Before Checkout for WooCommerce: by Luiz Bills – 1.4.4 Payment Plugins for Stripe WooCommerce: by Payment Plugins [email protected] – 3.3.71 WooCommerce.com Update Manager: by Automattic – 1.0.3 WooCommerce PayPal Payments: by WooCommerce – 2.8.0 WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.13.5 WooCommerce: by Automattic – 9.0.0 (update to version 9.0.1 is available) WP Mail SMTP: by WP Mail SMTP – 4.0.1 WP Rocket: by WP Media – 3.16 Smush: by WPMU DEV – 3.16.4 Inactive Plugins (0) Dropin Plugins () advanced-cache.php: advanced-cache.php maintenance.php: maintenance.php Settings API Enabled: – Force SSL: ? Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: – HPOS feature enabled: ? Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: ? Logging Enabled: ? Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 2 KB WC Pages Shop base: #59 - /shop/ Cart: #60 - /cart/ Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: #62 - /my-account/ Terms and conditions: #205 - /terms-conditions/ Theme Name: Avada Version: 7.11.9 Author URL: https://themeforest.net/user/ThemeFusion Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? Templates Overrides: Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php Avada/woocommerce/checkout/review-order.php Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php WooCommerce PayPal Payments Onboarded: ? Shop country code: CY WooCommerce currency supported: ? Advanced Card Processing available in country: ? Pay Later messaging available in country: – Webhook status: – PayPal Vault enabled: ? ACDC Vault enabled: ? Logging enabled: – Reference Transactions: ? Used PayPal Checkout plugin: ? Subscriptions Mode: Disabled Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience pattern-toolkit-full-composability product-pre-publish-modal settings async-product-editor-category-field launch-your-store product-editor-template-system Daily Cron: ? Next scheduled: 2024-06-21 19:26:04 +03:00 Options: ? Notes: 151 Onboarding: completed Action Scheduler Complete: 277 Oldest: 2024-05-21 06:42:51 +0300 Newest: 2024-06-21 06:37:35 +0300 Failed: 2,413 Oldest: 2022-12-30 14:49:41 +0200 Newest: 2024-05-10 10:55:26 +0300 Pending: 5 Oldest: 2024-06-21 07:37:29 +0300 Newest: 2024-06-22 06:42:34 +0300 Status report information Generated at: 2024-06-21 06:37:43 +03:00 
```
Plugin Support Zubair Zahid (woo-hc)
(@doublezed2)

5 months, 1 week ago

Hello structuraldetails,

Thank you for your reply.

The WooCommerce has released version 9.0.1.

Could you please check again if the error persists?
If it persists then I recommend following these steps on the staging site.
1- Update WooCommerce to 9.0.1.
2- Switch the theme to Twenty Twenty-Four and keep it so I can also check.

This process will allow me to see if the error is happening in the default environment.

I look forward to your reply. ??

Best regards.

Thread Starter structuraldetails
(@structuraldetails)

5 months, 1 week ago

Ok,

On the staging site https://www.structuraldetails.civilworx.com/staging/

I updated to 9.01 with the avada theme and the error still occurs.

I changed to the default 2024 theme and the errors stopped.

Now, I know you will tell me to contact the theme provider, but this error occured only after the latest woocommerce update without changing or updating the AVADA theme. It was OK before.

Thanks for all the help.

Let me know to revert back to my theme when you are done or if there is anything else I can do!

PS: Can you make this conversation private please since there are sensitive information here?

Plugin Support RK a11n
(@riaanknoetze)

5 months, 1 week ago

Thanks for those tests and I realise this might be incredibly frustrating but the template overrides (e.g. Overrides: Avada/woocommerce/cart/cart.php seem to be the most likely culprit here – Especially when the errors stop as soons as one switches to a different theme. It’s possible that your version of Avada isn’t compatible with the latest version of WooCommerce, although that’s something they’d need to investigate further as it’s not something we have any direct control over.

If you’d like to temporarily switch back to an earlier version of WooCommerce while Avada investigates WooCommerce compatibility, have a look at this guide.

Can you make this conversation private please since there are sensitive information here?

The forum functions here are powered by the team at www.ads-software.com and doesn’t currently allow for private messaging or restricting of content.

Thread Starter structuraldetails
(@structuraldetails)

4 months, 3 weeks ago

I have the AVADA theme on my woocommerce store.

After debugging this with the theme provider, they found that one of their theme files needed to be fixed according to the latest woocommerce updates, which they have sent me as a temporary fix until they implement this fix in their next theme update.

The file that needed to be changed is in the theme > Includes folder and for the avada theme this was the file class-avada-woocommerce.php.

You can contact your theme provider to provide you with a temporary fix if you want.
Dillx
(@dillx)

4 months, 3 weeks ago
I have the same issue in my case it seems to be associated with the plugin free woocommerce downloads

https://www.ads-software.com/support/topic/woocommerce-add-to-cart-php-error-40/#post-17865366

They say its not their code even though if I disable to plugin the error goes away
- This reply was modified 4 months, 3 weeks ago by Dillx.
Wp Enhanced
(@wpenhanced)

4 months, 3 weeks ago

I understand that – the issue is that the code you shared does not appear in our plugin

With a number of other plugins that could hook into actions that are fired when a download happens, it could be a number of things

My suggestion is to try on a dev site disable all other plugins and just Woo and our plugin – does it happen then? With a default theme too?

Then work upwards

I cannot replicate it on our dev site

Thread Starter structuraldetails
(@structuraldetails)

4 months, 3 weeks ago

As I explained above, even though it looks like a plugin issue, try contacting your theme provider.

AVADA resolved this issue quickly for me by updating one of their theme woocommerce template files.

Wp Enhanced
(@wpenhanced)

4 months, 3 weeks ago

Great news – as you can see its their code that gets called when a download happens

Glad it is sorted – well done ??

Have a great week
sparky672
(@sparky672)

4 months, 2 weeks ago
I have the AVADA theme on my woocommerce store.

After debugging this with the theme provider, they found that one of their theme files needed to be fixed according to the latest woocommerce updates, which they have sent me as a temporary fix until they implement this fix in their next theme update.

The file that needed to be changed is in the theme > Includes folder and for the avada theme this was the file class-avada-woocommerce.php.

You can contact your theme provider to provide you with a temporary fix if you want.

Can you kindly share the contents of this file here? I also have Avada and would rather not wait until the next update to get my error logs to stop exploding. I would also rather not start from scratch with trying to convince Avada tech support that this issue is theirs. Thanks.
- This reply was modified 4 months, 2 weeks ago by sparky672.
vanrisp
(@vanrisp)

4 months, 1 week ago

Same trouble here. @structuraldetails can you share the content of the file here?

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