Add to cart stuck loading

  • Resolved shopnouveauriche

    (@shopnouveauriche)


    3 years, 2 months ago

    When clicking add to cart on a variation, the option just keeps loading. The message to show the items were successfully added never shows up. I have that option checked in the settings but nothing happens. If the page is refreshed, then you can see the items were successfully added. Any way to fix this to show the items were successfully added? This plugin is exactly what I’ve been looking for. Just having that one minor issue.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Hakik Zaman

    (@hakik)

    Hi @shopnouveauriche

    Thanks for reaching out to us. Could you please share which theme you are using?

    Hope to hear from you soon.

    Thanks

    Thread Starter shopnouveauriche

    (@shopnouveauriche)

    I am using Ashe by WP Royal.

    Plugin Author Hakik Zaman

    (@hakik)

    Hi @shopnouveauriche

    Thanks for sharing the theme name with me. Did you update PVT to the latest version 1.3.12?

    If not please update PVT to 1.3.12. Please let me know, it is resolved with the latest version of PVT or not.

    Did you get a console error on your browser? For example:
    Cannot read properties of null (reading 'notices_html')

    This information will help me and thanks in advance for providing me this information.

    In the meantime, I am trying to reproduce your issue on my local setup. If I can reproduce your reported issue, I will fix it and release a new version for you.

    Please be patient with me. I will get back to you soon.

    Thanks

    Thread Starter shopnouveauriche

    (@shopnouveauriche)

    I just completed the most recent update. I tested it out and I’m still getting stuck at loading.

    I am getting the console error “Uncaught TypeError: Cannot read properties of undefined (reading ‘closest’)”.

    Thank you for your help.

    Plugin Author Hakik Zaman

    (@hakik)

    Hi @shopnouveauriche

    Thanks for getting back to me. Can you please provide us an exact link of product page? So that I can check it from my end.

    After installing and activating the Elementor and Royal Elementor Addons with Ashe theme. I found the below error

    Cannot read properties of null (reading 'notices_html')

    Which is not matching with yours. Hope to hear from you soon.

    Thanks

    Thread Starter shopnouveauriche

    (@shopnouveauriche)

    shopnouveauriche.com

    Plugin Author Hakik Zaman

    (@hakik)

    Hi @shopnouveauriche

    Thanks for getting back to me again. I have tried to access your product page. Unfortunately, I couldn’t access your product page.

    I have already registered myself to check it. But it is saying it needs an approval.

    Could your please check this issue?

    Hope to hear from you soon.

    Thanks

    Plugin Author Hakik Zaman

    (@hakik)

    Hi @shopnouveauriche

    Please try the new version 1.3.13 and let me know if it resolves.

    Thanks

    Plugin Author Hakik Zaman

    (@hakik)

    Hi @shopnouveauriche

    It’s been a while we didn’t get any response from you. So, we are marking it as resolved.

    Feel free to create a new thread, if you have any issues.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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