• Resolved leforumdulocal

    (@leforumdulocal)


    Hello Woocommerce,

    We have a big issue here for our customers experiences.

    The add to cart is very slow on our sitge https://www.leforumdulocal.fr

    Could you please help us to fix that issue ? We don’t know how and it wasn’t always like that, it used to be faster than that :/

    Please ask us for any informations you should need to, logs or other things,

    Kind regards,

    Sébastien -Le Forum du Local

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hello Sébastien @leforumdulocal,

    I’ve performed a quick test by going to your site and clicking the “Add to Cart” button a few times for different products and noticed a slight delay of 4-5 seconds.

    In general, the values you could try increasing would be the memory_limit and max_execution_time, you can check the following article for more details on how to increase those variables:

    https://wpmudev.com/blog/increase-memory-limit/

    I also checked your website through Lighthouse and the overall performance seems a bit below average:


    Link to image: https://snipboard.io/daSbUC.jpg

    You could try deactivating plugins and check if the speed improves but in general if the server-side is slow even after deactivating plugins, then it’s something you’ll have to bring to your hosting provider’s attention.

    You could also try the following plugin which should help specifically to improve performance for websites with WooCommerce: https://www.ads-software.com/plugins/wc-speed-drain-repair/

    And you might also find the following article helpful: https://wp-rocket.me/blog/7-effective-ways-fix-slow-woocommerce-store/

    Please do let us know if you have any further questions.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to find a way forward with the issue.

    Please feel free to create a new thread on the forum if you need further help.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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