• Resolved diegpl

    (@diegpl)


    Hi, nice plugin, tks! ??
    The add to home button does not appear anymore when I click over the close link of it. Even after I clean my site cache or the mobile cache I do not see the link anymore. Is that right? Tks! ??

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @diegpl

    Good day to you. Can you please share your website URL, so that I can take a look into the same and can get back to you with more details.

    Once after clearing the cache the prompt should occur, if the app is currently not installed over the device.

    Looking forward.

    Thread Starter diegpl

    (@diegpl)

    It is fazsaude.com.br ??
    I cleaned W3Total Cache and the mobile cache as well and the add to home button did not appear after I closed it once. Tks! ??

    Thanks for sharing the URL. When I looked into the website the add to Homescreen prompt is showing perfectly. Can you please let me know upon which browser and device you have tested?

    Also can you please let me know whether the offline navigation is working or not once you disconnect the internet?

    Looking forward.

    Thread Starter diegpl

    (@diegpl)

    It is on Chrome (mine is Xiomi and other 2 clients device), everything seems to work alright. The problem is when I click to close the Add to Home button, it does not who up anymore…

    Usually, once if you close the add to Homescreen, the prompt won’t appear again for a period of time. If you have cleared the site settings, the prompt should appear again like before.

    Thread Starter diegpl

    (@diegpl)

    Which site settings u are talking about and what is the period of time it will keep silenced, please?

    1) tap over the menu of the chrome browser seen at the top right corner
    2) Click Info icon over the options

    (You can also tap over the padlock on the address bar to see this)

    3) Click site settings
    4) Tap clear and reset

    Lifecycle changes based on the browsers, chorme shows the prompt only after 1+ month after cancellation.

Viewing 7 replies - 1 through 7 (of 7 total)
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