“add to menu” button not working

  • Hi,

    I moved my WordPress installations from my old server to a new one.
    I copied all databases..etc and things seem to be working fine. (I have already migrated servers before, so I guess I know how to do the migration part correctly).
    However I only have one problem with ALL my wp installations, when adding new items to navigation menu, the “add to menu” doesn’t work.
    This video illustrates my problem: https://drive.google.com/file/d/1hEa2lNkavCm-EFfU7Ct8c88LOhRH9vl1/view

    I even did a new test installation from scratch just to see if the problem is due to copying files from another server, but I still have this issue with the new installation. So I guess it might be a server issue?

    The old server were using mariaDB 5.5, the new one uses 10.2, I’m not sure if this is related to the problem though…

    Can anyone suggest a solution for this?
    Hope someone can help me ??
    And thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)

  • Which host are you using? Also, can you open your javascript console and check if any errors come back after clicking add to menu?

    Lastly, if you are using cPanel, or know how to access your error log, monitor that while clicking add to menu and see if anything comes up.

    Lastly I recommend checking your PHP config. Set the following if you know how:

    php_value post_max_size 20M
    php_value max_input_vars 10000

    You should receive an error in your log if those are the problem as well.

    Thread Starter mohamedh

    (@mohamedh)

    Hey, thanks for your reply. The entire vps belongs to me, so no, I don’t have cpanel, but I have access to all server logs. However, I’m not sure which logs should I check nor where to find them exactly.

    Console errors:
    [Violation] Added non-passive event listener to a scroll-blocking ‘touchstart’ event. Consider marking event handler as ‘passive’ to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
    in load-scripts.php

    I added the lines you gave to my .htaccess and restarted httpd,but it didn’t work.
    So I added them at the end of my main php.ini file and rebooted the entire vps but it’s still not working.

    Thread Starter mohamedh

    (@mohamedh)

    any suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)
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