Add to Post Not Working

  • Resolved Rebecca Gill

    (@rebeccagill)


    11 years ago

    Cannot get icon to add shortcode to individual posts. This worked fine in our development environment, but when we transferred it to their GoDaddy server, it no longer works.

    When you click on the icon inside the post edit screen, the plugin entry box pops up, but it is blank.

    Any ideas on what might be causing the issue?

    https://www.ads-software.com/plugins/ziplist-recipe-plugin/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Rebecca Gill

    (@rebeccagill)

    Client is using A2 hosting and not GoDaddy. My apologies.

    kalimar.maia

    (@kalimarmaia)

    Hi Rebecca,
    Sorry to hear you are having problems. It’s hard to say without logging into the site and seeing the configuration. Can you email us at [email protected] and we can continue the thread there?
    Thanks

    Thread Starter Rebecca Gill

    (@rebeccagill)

    Just emailed you. Thanks so much.

    kalimar.maia

    (@kalimarmaia)

    Rebecca,
    I’m terribly sorry, I mistyped the email address. It’s [email protected]
    Can you resend please?
    Thanks

    Thread Starter Rebecca Gill

    (@rebeccagill)

    Resent!

    Thread Starter Rebecca Gill

    (@rebeccagill)

    Based on our communication via email, we updated the SSL to cover the entire website. We can now utilize the recipe box as data within the recipe displays.

    Our new issues is that the recipe information within the pop up doesn’t actually save the data.

    Any thoughts?

    Thread Starter Rebecca Gill

    (@rebeccagill)

    Would like to thank you for your continued help with this and resolution. Your support has been superb!

Viewing 7 replies - 1 through 7 (of 7 total)
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