Add to wishlist not working on mobile device

  • Resolved Cafe24 WP Developer

    (@phdevcafe24)


    3 years, 2 months ago

    Hi,

    Add to wishlist doesn’t work on an actual mobile device, however, it works on desktop and mobile-view using a browser (Chrome, Firefox etc.)

    When adding an item to wishlist, it only shows a loading image then disappears

    The product is not included in the wishlist,

    Also, removing product from wishlist page is not possible

    YITH WooCommerce Wishlist Version: 3.1.0
    WooCommerce Version: 5.7.1

    Please advise, thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Cafe24 WP Developer

    (@phdevcafe24)

    The page I need help with: https://pwdev2102232554.mycafe24.com/

    Note: Please access using actual mobile device

    Plugin Support Antonio La Rocca

    (@therock130)

    Hi there

    I don’t think the problem is realted to mobile view
    I tested your site on my desktop, and I get the same result that you described for the mobile
    Actually, I think that this is caused by a permission problem: whenever I try to add something to the wishlist, AJAX call returns a 403 status error (check my screenshot)
    I suppose you don’t experience this problem yourself just because you test the plugin as a logged in user, or your IP is added to some whitelist

    Are you using a Security plugin? Are you experiencing similar problems on other AJAX calls?

    Thread Starter Cafe24 WP Developer

    (@phdevcafe24)

    Actually, I think that this is caused by a permission problem: whenever I try to add something to the wishlist, AJAX call returns a 403 status error

    – Thank you for specifying the issue

    The problem is with the directory access permission to /wp-admin

    Your response is much appreciated,

    Thank you again!

    Plugin Support Antonio La Rocca

    (@therock130)

    You’re welcome

    If you enjoy our plugin and our work, please don’t forget to share some love back and leave us a 5 star review; it really makes the difference ??

Viewing 4 replies - 1 through 4 (of 4 total)
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