Add Variant (Size) to Email & Change Email Address

  • Resolved angieg

    (@andreagall)


    5 years, 3 months ago

    Hi.

    I installed the plugin into my Elementor product page (using the short code), but there are two things I’d like to change about the email the customer receives. 1. I have size variants (small – medium – large – extra large). It does not appear that the email includes the size the customer wants. What code can I add to the email to include the correct variant? 2. I’d like to change the default email that shows up on the page. Now that I think about it, why does it show my email address and not something like “[email protected]” ? Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @ , thanks for reaching us.

    1. I have size variants (small – medium – large – extra large). It does not appear that the email includes the size the customer wants. What code can I add to the email to include the correct variant?

    >> The default woocommerce product is working on our end, as you can see here – https://prnt.sc/phtjs7
    It seems like some plugin/theme conflict is causing this issue. Can you please disable all plugins except WooCommerce, WCMp and WooCommerce Per Product Stock Alert and then check again.

    If still the issue persists, please switch to some default theme, like twenty sixteen and then check again.

    Please help us with the result, so that we may assist you accordingly.

    2. I’d like to change the default email that shows up on the page. Now that I think about it, why does it show my email address and not something like “[email protected]”

    >> If a logged-in user is accessing the stock alert form, then their email will be displayed there by default.

    We will wait for your reply.

    Hi @ , thanks for reaching us.

    1. I have size variants (small – medium – large – extra large). It does not appear that the email includes the size the customer wants. What code can I add to the email to include the correct variant?

    >> The default woocommerce product is working on our end, as you can see here – https://prnt.sc/phtjs7
    It seems like some plugin/theme conflict is causing this issue. Can you please disable all plugins except WooCommerce, WCMp and WooCommerce Per Product Stock Alert and then check again.

    If still the issue persists, please switch to some default theme, like twenty sixteen and then check again.

    Please help us with the result, so that we may assist you accordingly.

    2. I’d like to change the default email that shows up on the page. Now that I think about it, why does it show my email address and not something like “[email protected]”

    >> If a logged-in user is accessing the stock alert form, then their email will be displayed there by default.

    We will wait for your reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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