add_to_cart event not working

@diegogaona Please go to ‘GTM Kit > Help > Support > Share system data with the GTM Kit support team’ and enter the support ticket: FS790-A7A9C

Done!

Thanks!

I don’t see any problems on your site, so the next step is debug on your site. I see that you are using a staging environment so it is safe to debug.

Copy the code from this: https://github.com/tlamedia/gtm-kit/blob/main/src/js/woocommerce.js

And overwrite the contents on you staging site: /wp-content/plugins/gtm-kit/assets/integration/woocommerce.js

Clear the cache if you have any.

Activate the Console log log in ‘GTM Kit > General > Misc > Logging and debugging > Console log

Go to: /produto/dancar-com-voce/
Clear the browser cache with Ctrl+F5 or Cmd+R

Inspect the page and open the browser console. When you choose a product variation there should be som debug info.

I followed the instructions, but I don’t see anything happening in the console after select the products.
The code still there (if you want to test), the logging and debug is active and I cleared (and deactivated) the cache.

I saw that when I add to cart:
WordPress make a POST request:
https://staging.ateliecatorze.com/produto/dancar-com-voce/?wc-ajax=raven_shopping_cart_single_insert_to_cart

With this data

1. formData: attribute_pa_tipo=com-moldura-pinus-a4
2. quantity: 1
3. gtmkit_product_data: {“id”:”2443″,”item_id”:”2443″,”item_name”:”Dan\u00e7ar Com Voc\u00ea”,”currency”:”BRL”,”price”:28,”google_business_vertical”:”retail”,”item_category”:”Para casa”,”item_category2″:”quadro”}
4. add-to-cart: 2443
5. product_id: 2443
6. variation_id: 2444
7. product_id: 2443
8. product_sku:
9. quantity: 1
10. variation_id: 2444
11. variations: {“attribute_pa_tipo”:”com-moldura-pinus-a4″}
12. action: raven_shopping_cart_single_insert_to_cart
13. nonce: 54809d80f2
14. raven_shopping_cart: exists

Thanks, Diego

Something is preventing l.332 from triggering: jQuery(document).on(‘found_variation’

It might be pagespeed optimization, so could you please try and deactivate any optimization in the LiteSpeed Cache plugin or maybe just deactiva the entire plugin.

Hi Torben,

Only now I saw that the error only occurs in variations.

I deactivated Litespeed, and all others not necessary plugins and still don’t work (and after that updated to Woocommerce last version, which showed up today). Maybe is something with the JupiterX Theme (or Elementor, but more probably the theme).

I will maintain the Litespeed inactive and some others for now.

Can you test again? If it is nothing to do with your plugin, but is with the theme, can you pass more information about the error (maybe it not only affect your plugin in the future)?
I will try to contact their support (but I don’t know where you found the error or what causes it).

Thanks, Diego.

The problem is that the ‘found_variation’ event is not being registered and triggered: https://github.com/tlamedia/gtm-kit/blob/main/src/js/woocommerce.js#L332

Since you have deactivated most plugins it is most likely something in the JupiterX Theme that is not compatible.

I have never experienced this problem before and right now I’m out of ideas about how to solve it.

Thanks Torben!
I will open a issue with the theme (I don’t have knowledge to solve it) and will make a workaround for now in GTM.

Thanks for your help.

Let me know if there is anything i can do to help.

I’m closing this for now