• Resolved ourlifeintoronto

    (@ourlifeintoronto)


    When I first built the web site I used a secondary Gmail account to set up site kit, one that I had that was not connected to any analytics or Adsense account. Now that I’m close to finishing the site I added my main Gmail account as another owner. This Gmail account is associated with both an existing analytics and Adsense account, As a result the Site Kit is no longer showing data in its dashboard, any help in correcting this error would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter ourlifeintoronto

    (@ourlifeintoronto)

    The error it shows is

    Data error in Analytics

    User does not have sufficient permissions for this profile.

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. When adding another Google account as owner within Site Kit it’s recommended to do so from another WordPress administrator account. Each WordPress administrator can then view Site Kit using their own Google account.

    For the account that you’re encountering the “User does not have sufficient permissions for this profile” notice you’ll need to provide access to that Analytics property – from your Google account which already has access to that property. To do so you can login to Google Analytics directly, from there you can add your other Google account.

    One other option is to disconnect Site Kit and sign in once more, this time using the Google account which already has access to that Google Analytics property.

    Let me know if that works for you, of if you have any further queries on this.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
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