Added second website/got second dashboard????

  • Resolved Fix It 4 U

    (@fix-it-4-u)


    6 years, 7 months ago

    I have cleantalk on Globaldove.org. Added a second website (heromakers.org) from the Globaldove Cleantalk dashboard and paid for the 3 website package. I expected the two websites to be on the same dashboard.

    Cleantalk opened a second account for heromakers.org and grabbed my personal email from where I don’t know. I tried to change it back to the dedicated email that is only for clean talk. The heromaker account won’t let me use that email address because “another customer has that email.” IT’S ME; IT’S MINE; IT’S FOR CLEAN TALK ONLY. I don’t want clean talk mail coming to my personal email address. Shouldn’t 3 websites paid by one customer be one account or at least one dashboard with drop downs per website?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Thank you for your questions.

    Please note that CleanTalk plugin uses the default website email to register automatically. If you want to use an existing CleanTalk account you need to add service manually in your CleanTalk account or change default email for the website to the same as your account name.

    We have merged your accounts according to your request by email. Please check your mail.

    Your CleanTalk Dashboard:

    https://cleantalk.org/my/

    Write to us if you have any questions.

    Best regards

    Thread Starter Fix It 4 U

    (@fix-it-4-u)

    Serge, where’s the 6 star review button?

    Thank you for your super fast response and for fixing the problem for me.

    Have a great day.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    You are always welcome!

    Just keep using our plugin and write to us if you have any questions.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
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