Added Vimeo clip from URL, doesn’t load

  • Resolved grtgrfx

    (@grtgrfx)


    6 years, 11 months ago

    I’ve embedded the video and added a preview image after installing the plugin, and the widget appears in the right place in my sidebar, but after clicking on the play button no video appears and the time shows 00:00. The clip plays fine on Vimeo’s web site and it is embedded on another page and that one plays from Vimeo too.

    The page I need help with: [log in to see the link]

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  • Dear grtgrfx,

    Thanks for contacting us.
    Please download the file from this link and add it your video-player folder through FTP.

    We will wait for your results.

    Thanks

    It has been almost one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply

Viewing 2 replies - 1 through 2 (of 2 total)
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