• Resolved AnthonyHerbivore

    (@anthonyherbivore)


    Hi there
    I have followed your instructions with regards to adding a customised template with the child theme but i am not seeing any change nor the new file name appearing within the template menu. I have only edited the Styles and invoice files. I have cleared the cache but that’s also not making any difference. Appreciate any suggestions. Thank in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hello Anthony,
    When you say you ‘only edited the Styles and invoice files’, did you also copy the other files? The plugin needs all the files. Creating a custom PDF template.
    If you did, can you check the Status tab for errors?

    Let me know if that helps!
    Ewout

    Thread Starter AnthonyHerbivore

    (@anthonyherbivore)

    Hi Ewout. Thanks for getting back to me so promptly. Sorry for the delay – was on my honeymoon.

    I did copy all the files so that wasn’t the problem. I tried deleting and reinstalling the plugin and that worked this time so all good. One thing I am trying to do is wrap the additional product info (eg: weight), onto the same line as the product description to save on space. Any tips on how?

    ***FORGET THAT QUESTION – I have worked it out! ??

    Thanks again.

    Thread Starter AnthonyHerbivore

    (@anthonyherbivore)

    Sorry Ewout. Just one last thing.

    I have a range of grouped products that appear to be displaying both the product being purchased as well as its parent which is not ideal. I have taken a screenshot to show what i mean. It works fine on all the other items (first item listed being a good example).

    cheers, Anthony

    Plugin Contributor Ewout

    (@pomegranate)

    Hi Anthony,
    You forgot to include the screenshot, but I think this is similar to Product Bundles and Chained products. Check out this post for more information: https://www.ads-software.com/support/topic/woocommerce-chained-products-integration/#post-6647789

    Hope that helps!
    Ewout

    Thread Starter AnthonyHerbivore

    (@anthonyherbivore)

    Thanks for that. Seems the meta data is being pulled together before it gets processed so i can’t separate but that was worth a try. Think i can get by removing the products as grouped items and that will solve that issue. I did actually use the link button to add the link but it seems it has been removed on sending. No problem. Thanks for your assistance though. Very appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)
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