Adding a fee to an order in the form of a discount does NOT calculate Sales Tax

  • Resolved deisouss

    (@deisouss)


    1 year ago

    Some coupons add the discount as a fee with a negative number. When the fee is negative, the sales tax is not calculated on the fee therefore the sales tax is incorrect.

    For example the screenshot below, the subtotal is $237 – 10 + 5 = $232 (taxable), 7% it should be $16.24, because there is no tax in the discount line, the tax being charged is $16.94

    We use Avalara for tax calculations

    The page I need help with: [log in to see the link]

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  • Hi @deisouss

    Thanks for reaching out!

    We use Avalara for tax calculations

    I understand that you are using the Avalara AvaTax plugin here. Can you please open a support request for us to investigate further about your issue?

    Meanwhile, I will be marking this thread as resolved since your concern would be best handled by our Happiness Engineers there.

    Thanks!

Viewing 1 replies (of 1 total)
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