Adding a new Variation causes ModSec Block

  • Resolved user2796

    (@user2796)


    5 months, 2 weeks ago

    I’m having an issue when I add a new variation to a an attribute. When pressing Add “color” for example, it loads for a while and then redirects to “the page does not seem to exist”. Any attempt to access the site via internet is not possible after that since a ModSec block is triggered and it bans my router IP from accessing the site. Is there any fix? This always happens when I add a color to a specific attribute.

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  • Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Thanks for reaching out to us.

    Can you please temporarily deactivate our Swatches plugin? Then check whether it happens even without our plugin or not.

    Hope to hear from you soon.

    Thank You

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