Adding Cancel Link to email, with other text?

  • Resolved sock2me

    (@sock2me)


    2 years, 9 months ago

    Cannot figure out how to get Cancel Link along with custom message into email. I’ve reviewed the Support docs but still do not understand how I can get the cancel link to show up in the emails sent to our Students. I also need to add some other text to that email.

    The support page says: “You can allow your customers to cancel their appointment setting by adding a cancel link in their notification email simply by adding a placeholder.”

    Does not make sense to me. I have a defined page and it is in the settings – but cannot get my brain around what I’m supposed to do with this placeholder thing. I can’t believe other people can figure this out. Can you send me a screenshot or video or something?

    We have some additional text we also need to make sure gets added to their confirmation.

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Author WebbaPlugins

    (@webba-agency)

    Hello,

    To setup cancellation links please do the following:

    1. In the message template include the placeholder #cancel_link.

    2. On the User interface tab of Webba settings page set the option Allow cancellation or approval by link to ‘yes’.

    3. On the Email notifications tab of the Webba settings page set the option Notifications landing page. In this option needs to be a full URL of the page with booking form.

    4. To change the wording, you can edit the following options on Wording / Translation tab of the Webba settings page: Text of the cancellation link (customer), Booking canceled message (customer).

    If you have any questions, please let me know.

Viewing 1 replies (of 1 total)
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