adding custom feilds to Tracking Form, change orders number

  • Resolved Bassel

    (@bassel23)


    6 years, 9 months ago

    Hello
    First thanks for the great work here.
    i just read most of the previous topics but it seems that no one ask for my question or it seems so.
    any way i just want to change the fields that the customer can use in order to check for his/her order, even though the order number and email is the best way to check but my client is asking for another fields.
    can this be done for now or did i miss something ??

    the second request is already exist at the forum but i am going to have the opportunity to ask again, it is better for all if the order number can be changed according to the type of the company numbering.
    if this can be changed then it would great feature.

    Thanks again for your work and support.
    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi Bassel,

    You can create custom fields to create another fields and you can choose to display those custom fields in the customer order form. When you create/edit a custom field, there is an option called “Customer Order Display”. If you set that to “Yes”, that custom field will display in your customer order form.

    For your second query, there is currently no option in the plugin to change the order number according to your company numbering format. However, you can modify the plugin code directly to achieve this, but we’d only suggest this if you’re comfortable doing so. And it’s important to note that any change made to the code would be overwritten if you update the plugin. The line to modify would be the following in the “Prepare_Data_For_Insertion.php” file in the “Functions” folder:

    
$Order_Number = __('Order', 'order-tracking') . EWD_OTP_RandomString(5);

    Best regards,

    Thread Starter Bassel

    (@bassel23)

    Hello

    Thanks for the replay, but it seems i didn’t make it clear at the first time.
    the custom fields needed for tracking form and not for customer order form.
    sorry as i thought i explain my self.

    can i add custom fields to tracking form by attributes or any other method and how ?

    regarding the second option i will check the code and let you know if i need extra help from your side.

    Thanks again and best regards
    Bassel

    Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi Bassel,

    There’s no option for that. The tracking form is used to pull up information about an order. So, you input the tracking number (and optionally the email address) to access the info about a certain order. You can’t add extra fields to this form.

Viewing 3 replies - 1 through 3 (of 3 total)
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