• Resolved ghosttours

    (@ghosttours)


    Hello,

    Firstly, thank you for this plugin, it is brilliant!

    The export has almost everything I need, with the exception of 2 custom fields … well, one custom field and one custom checkout field.

    Addition 1
    In our products, we have an entry for “expected_date” which we put the date the customer will attend our tour on (we are in tourism). This then gets imported into our accounting software as the “promised date” for reporting from our accounting package. The “expected_date” is setup in the product itself as a custom field. I was wondering how I can add this field to the export please (also where I need to add it into, etc please).

    Addition 2
    During the checkout process, we have had some custom work done to the php files to add in a “How did you hear about us” question. Customers then select their response from a drop down menu. I would also like this to be exported with your plugin too please. It is currently setup in a plugin called “woocommerce-simply-order-export” that our web developer a few years back installed and setup. This is the code that the simply export plugin uses to grab that field:

    /**
    * Check if we need found by option.
    */
    if( !empty( $fields[‘wc_settings_tab_found_by’] ) && $fields[‘wc_settings_tab_found_by’] === true )
    array_push( $csv_values, self::customer_meta( get_the_ID(), ‘_billing_howdidyoufindus’ ) );

    I was wanting to add that field to your plugin export as well, then our export will be absolutely perfect. If you are able to help me, would be greatly appreciated.

    At present, we are using the free version of your plugin, but if I can get the report customised to what we need (which is just accomplishing the above to be added to the export), I am 100% confident that we will purchase the plugin so we have all features unlocked.

    Any help you can offer would be greatly appreciated.

    Thank you in advance ??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author algol.plus

    (@algolplus)

    Hello

    1. Please, check 1st question in faq

    2. Please, open section “Setup Fields” and click “Add Field”.
    Will you see _billing_howdidyoufindus in 1st dropdown ?
    If Yes – select it , fill Column name and press “Confirm”

    thanks, Alex

    Thread Starter ghosttours

    (@ghosttours)

    Hello Alex,

    I did that step looking for the “expected_date”, but couldnt find it. I didnt think for a second to look for the howdidyoufindus field, as it was custom text, but it is there, which is awesome, so 1 problem solved, many thanks ??

    With the “expected_date” one, any chance of getting what code needs to be added for that one, and where I should add it. It is definitely not in that list. It is just setup as a custom field on the product itself within woocommerce.

    Many thanks for your help this far, having that will help tremendously with a report I need for tomorrow, having the expected date will help me even further.

    Thanks again for your help so far, hopefully I can get some help with that custom field “expected_date” and this plugin will be perfect for us.

    Many thanks

    Rick

    Plugin Author algol.plus

    (@algolplus)

    Hello Rick

    Could you submit the ticket and upload the screenshot of the order OR the screenshot of this product ? ( only section with “expected_date” filled)

    thanks, Alex

    Thread Starter ghosttours

    (@ghosttours)

    Hello Alex,

    Thank you for your quick reply again, awesome to see great support for a product!

    I have submitted the ticket for you with the screen shot.

    Thanks again Alex, I look forward to hearing from you!

    Rick

    Plugin Author algol.plus

    (@algolplus)

    The solution was described https://www.ads-software.com/plugins/woo-order-export-lite/#faq , 1st question

Viewing 5 replies - 1 through 5 (of 5 total)
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