• Love this plugin and it’s super useful. Thank you very much! But I’m having a minor issue.

    The issue I’m having is that the plugin seems to be adding an extra order # and date to my vendor emails so there are two instances of that info. I’m using WC Vendors and the issue is with the email that is sent to the vendor when there’s a new order.

    Image of the problem – https://webclient.co/img/vendor-email-snip.png

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey,
    Thanks for posting. I just looked through the vendor email templates and I don’t see where this could be added by this plugin. This is the template: https://github.com/wcvendors/wcvendors/blob/15a8e1420601d0b464647fdc6948c8b3d2f2de6d/templates/emails/vendor-order-details.php

    Are you overriding any templates in your theme? What version of woocommerce and WC Vendors?

    Ben

    Thread Starter dmor71

    (@dmor71)

    I’m adding some custom field content to the bottom of the emails. But when I deactivate your plugin that extra instance of the order number and date goes away.

    I’m using WC Product Vendors V 2.1.11

    I’m was thinking it was adding something to header of email via hook so somehow since your plugin isn’t overriding all the email templates it this piece of information was being added by two things hooking into the email header. Just guessing there. But the second instance does go away when your plugin is deactivated.

    Hey,
    ok, are you are using this plugin: https://woocommerce.com/products/product-vendors/

    Not this plugin: https://www.ads-software.com/plugins/wc-vendors/

    I was thinking you were on the second. I don’t have access to https://woocommerce.com/products/product-vendors/ can you go into the email templates for that plugin and send me a copy of the new vendor email?

    Ben

    Thread Starter dmor71

    (@dmor71)

    Is this what you need?

    <?php
    /**
     * Order email to vendor.
     *
     * @version 2.1.0
     * @since 2.0.0
     */
    
    if ( ! defined( 'ABSPATH' ) ) {
    	exit; // Exit if accessed directly
    }
    
    if ( version_compare( WC_VERSION, '3.0.0', '>=' ) ) {
    	$order_date = $order->get_date_created();
    	$billing_first_name = $order->get_billing_first_name();
    	$billing_last_name = $order->get_billing_last_name();
    } else {
    	$order_date = $order->order_date;
    	$billing_first_name = $order->billing_first_name;
    	$billing_last_name = $order->billing_last_name;
    }
    ?>
    
    <?php do_action( 'woocommerce_email_header', $email_heading, $email ); ?>
    
    <p><?php printf( esc_html__( 'You have received an order from %s. The order is as follows:', 'woocommerce-product-vendors' ), esc_html( $billing_first_name ) . ' ' . esc_html( $billing_last_name ) ); ?></p>
    
    <h2><?php printf( esc_html__( 'Order #%s', 'woocommerce-product-vendors' ), $order->get_order_number() ); ?> (<?php printf( '<time datetime="%s">%s</time>', date_i18n( 'c', strtotime( $order_date ) ), date_i18n( wc_date_format(), strtotime( $order_date ) ) ); ?>)</h2>
    
    <?php $email->render_order_details_table( $order, $sent_to_admin, $plain_text, $email, $this_vendor ); ?>
    
    <?php do_action( 'woocommerce_email_order_meta', $order, $sent_to_admin, $plain_text, $email ); ?>
    
    <?php do_action( 'wc_product_vendors_email_order_meta', $order, $sent_to_admin, $plain_text, $email ); ?>
    
    <?php do_action( 'woocommerce_email_customer_details', $order, $sent_to_admin, $plain_text, $email ); ?>
    
    <h2>Billing Address</h2>
    <p><?php echo $order->get_formatted_billing_address();?></p>
    <p>Phone: <?php echo $order->get_billing_phone();?></p>
    <p>Email: <?php echo $order->get_billing_email();?></p>
    <?php do_action( 'woocommerce_email_footer', $email ); ?>

    Hey, Yes that is what I was looking for and allowed me to see what’s happening. The plugin has out of date email templates based on the current version of woocommerce. As you can see here the order number and order date should be in the email-order-details file:

    https://github.com/woocommerce/woocommerce/blob/master/templates/emails/email-order-details.php#L36

    That plugin is adding it before it then calls that email-order-details template which means it’s also overriding the email-order-details template with an old version.

    For me to support that email and old version it would mean unsupporting all other woocommerce emails. So I suggest just asking the plugin support to update there email templates to match that of how woocommerce now works.

    Ben

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Adding Extra Order # and Date to Vendor Emails’ is closed to new replies.