• Resolved Silvertass

    (@silvertass)


    I woul’d realy love this plugin to work but I have greate problems to add multiple contacts. I Purchased the CSV plugin to make it work easyer.
    – I upload csv files and try to set them but they all shows under one contact or non.
    – I dont get any information in ‘manage’
    – I have som categories but no contacts shows under ‘category’ in admin panel.
    – I can add one contact in ‘Add entry’at the time but I can’t edit them after saving.

    Many issues that I can’t solve. I would be very happy if you can help me to get the plugin to work.
    Regards
    Alexandra

    https://www.ads-software.com/plugins/connections/

Viewing 1 replies (of 1 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    @ Silvertass

    re: I Purchased the CSV plugin to make it work easyer

    Support for commercial plugins is not permitted on the wp.org support forums. You should post your support related questions here for the CSV Import Extension.

    https://connections-pro.com/support/forum/extension/csv-import/

    re: I upload csv files and try to set them but they all shows under one contact or non.

    It sounds like you have a bad CSV file or it is not formatted correctly. Please opens a support ticket here and attach your CSV file and I’ll take a look.

    re: I dont get any information in ‘manage’

    Not sure what you mean. You just stated that the some entries imported appear under one entry instead of separate entries. So, at least one entry shows up, correct?

    re: I have som categories but no contacts shows under ‘category’ in admin panel.

    That would be correct no entries (contact) would show on the category admin page, that page is only for the management of categories.

    re: I can add one contact in ‘Add entry’at the time but I can’t edit them after saving.

    Please include any error messages you received when editing an entry in the support ticket.

    Look forward to resolving the issue as soon as possible.

Viewing 1 replies (of 1 total)
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