Adding new knowledge base categories does not show on front page

  • Resolved dougcannon042821

    (@dougcannon042821)


    2 years, 6 months ago

    The knowledge base article plugin I am using is called BasePress. My other Knowledge Base groups that I have created are not visible. I am creating technology-based categories. In my knowledge base article, why is Hardware the only category? The knowledge base front page does not show the knowledge bases I created such as “Software,” “Networking,” and “Mobile Devices.” See screenshot. Open image in new tab to enlarge it

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author BasePress

    (@codesavory)

    Look at the last column “count” in your screenshot. They have 0 articles assigned under those “categories”. Once you add at least one article under them, they should appear just fine like the hardware category.

    Hope this helps. If you liked our product and support, can you please add a review? Your review will help our small business.

    Hope you do.
    Thanks

Viewing 1 replies (of 1 total)
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