adding new subscribers does not work

  • Resolved maganmi

    (@maganmi)


    4 years, 3 months ago

    Hello, I am trying to add a new subscriber by typing the email in the corresponding pop-up, but clicking the button does not add the subscriber to the list.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Dear @maganmi ,

    Thanks for the message!
    In case you use the extension, please, deactivate and reactivate it.
    If it won’t help, please, deactivate and reactivate the plugin itself.

    Let us know if that helped.

    Daer @maganmi ,

    How are you today?
    Just wondering whether you saw our previous message and have tried the given solution?
    Did it work for you?
    Please, let us know if you still need help with this issue.

    Thread Starter maganmi

    (@maganmi)

    Hi, sorry about my delay on your answer.

    I just tried the given solution and still not working.

    Thread Starter maganmi

    (@maganmi)

    It seems that now is working. Maybe was an issue with my browser cache.

    Many thanks for your help.

    Dear @maganmi ,

    Thanks for getting back to us!
    We are happy the given solution worked.
    Please, open a new support thread in case you will face any other issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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