Adding Next Gen Gallery to page – drop down list not working

I’ve got the exact same problem! Just one album, 11 jpg-files. Everything is up to date, including WordPress itself.

Could somebody please help us?

TIA, Gerrit Bon.

Do you see an insufficient error ? I forget the exact error that appears in the drop box.

Are you using W3Total Cache ? They had a recent update that screws up the drop box, and anything plugin using JavaScript.

Best solution I’ve found is to repair/optimize your databases. If you don’t know how to do than then wait about a week and it’ll start working again.

I know it’s very frustrating.

Until it works properly again you can use shortcode to display your galleries.

https://www.nextgen-gallery.com/displaying-galleries-overview/

Good luck.

Thanks for your help doubleSixx. The solution for my problem came from https://www.ads-software.com/support/topic/plugin-nextgen-gallery-nextgen-193-plugin-check-fails?replies=5#post-4141100 .

Greetinz, Gerrit.

DoubleSixx and gbon – thanks very much for posting potential solutions. It’s a huge help to have NextGEN users helping other users.

Steven – if you come back through this thread, we wouldn’t mind knowing if gbon’s solution also works for you. If not, DoubleSixx’s suggestion to use a short code would provide a short term fix.

I’m going to mark this as resolved for now. If you’re still having the issue, we can change the status again.

Thanks,
Erick

@photocrati anytime, always happy to help and contribute.

@photocrati It helped me so maybe it helps others…

The other solutions didn’t help for me but the short code worked okay of course. One thing I am wondering is whether the change of a hosting site may be causing a few issues. I am now having some problems trying to upload pdf documents to our word press site since the change over. It could be a similar thing.

In case this helps anyone, I discovered that an HTTP Compression plugin that my developer had added was causing the exact same problems. So if you’re using a caching plugin, try disabling that and see if it helps. Good luck!

I have exactly the same problem; suddenly the drop down to insert a gallery has stopped working. I’m running WP3.6.1 and NGG 1.9.6 (before you ask I tried NGG 2.0 when it came out, what a nightmare, it was a mess so I’m sticking with 1.9.6).
Admin>gallery>overview>plugin check says ‘Test failed, disable other plugins & switch to default theme’, well I’ve done that,disabled all other plugins and changed to default theme, and it still says it fails.
I’ve tried all the solutions I can find in the forums and none work. Can anyone help please, my client is extremely unhappy!!!
TIA Kevin

@kevinlycett: As per the Forum Welcome, please post your own topic.