Adding or editing tickets does not work. Function select2TEC not found error

  • Resolved chaselogan

    (@chaselogan)


    6 months, 1 week ago

    When viewing an event I cannot create new tickets or edit existing tickets; nothing happens. In the console I am getting javascript errors with the function select2TEC not being found. Installing the previous version of this plugin solves the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Darian

    (@d0153)

    Hi @chaselogan

    Thanks for reaching out. Let me help you with this one.

    For us to check the issue further, could you confirm the following:

    • Are you having an issue with the Event Tickets 5.10.0?
    • Do you have Event Tickets Plus installed?
    • Are you using Ticket Commerce or WooCommerce?
    • Does the issue persist if you only activate our plugins? [see- Testing Conflicts]
    • Are you using Classic or Block editor?

    Additionally, it would be very helpful if you could include more details, such as a screenshot or a screen recording.

    Looking forward to your reply.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that we haven’t heard back from you in a while, so I’ll assume that the matter has been resolved. If you need any more help, feel free to start a new thread and we’ll be happy to assist you.

    Plugin Support Darian

    (@d0153)

    By any chance, do you have a ACF PRO installed? If so, please try installing The Events Calendar, and see if that makes a difference?

    If that doesn’t help, please kindly open a new thread and provide all necessary details about the issue. This is for us to follow the WordPress Forum Guidelines.

    If you have one of our premium plugins, please open a Support Ticket on our Help Desk.

Viewing 3 replies - 1 through 3 (of 3 total)
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