• Resolved wavefrontinc

    (@wavefrontinc)


    Excellent Plugin! Is there any way to include the standard weight for my shipping box with the purchased item weights so it will calculate total postage for an actual package ready to ship? I can’t figure out any fair way to add packaging weights to each item, because the customer may order 1, 3 or 6 things all being shipped in the same box. If they order 14 oz of items and pay for first class shipping, I can’t ship it because the 1-lb limit won’t allow for the box weight.
    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Dan

    (@dangoodman)

    Hello,

    The Order Weight condition is meant to be filled with net weight range. For example, if your carrier limits weight to 1-3 kg and package weight is 0.15 kg, then Order Weight should be set to 0.85-2.85 kg.

    Thread Starter wavefrontinc

    (@wavefrontinc)

    Thank you Dan. Yes, I had tried that, but then the customer pays postage for only the item(s) he buys, leaving me to pay postage for the package weight. I can add this to the base cost, but that messes up my averaged ounce brackets. It would be much more straight-forward if you could add a “Base Package Weight” entry along with your Base Cost entry. Would you ever consider doing this for one of your versions?

    Plugin Author Dan

    (@dangoodman)

    Well, that’s what Base Cost for, to account handling costs.

    I’m afraid we have not enough demand for this. AFAIK, your request is the first one this year. A lot of useful options could be added, including this one, but adding them would make the plugin a mess hard to understand.

    Thread Starter wavefrontinc

    (@wavefrontinc)

    Thank you Dan, I did as you advised, and it works out, except that the Destinations I choose from the drop down list don’t show up on the Rule Setting page. I didn’t think that was a problem, but back on the Shipping Rules page under Destination, I only se one of the three countries I had chosen. Could this be an installation problem, or are we limited to only one country per rule?

    Thread Starter wavefrontinc

    (@wavefrontinc)

    On further investigation, I was using Internet Explorer. When I switched to Chrome, the issue was resolved. Great product!

    Plugin Author Dan

    (@dangoodman)

    Yeah, IE is obsolete nowadays. You can switch to Chrome as you did, or Edge, for example. Thank you for update.

Viewing 6 replies - 1 through 6 (of 6 total)
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