• Resolved max_Q

    (@max_q)


    Hi,

    When you:
    1. Create a coupon with a fixed product discount
    2. Add both a product and a product category (containing other products) to the coupon usage restriction
    3. Add EITHER the product that’s listed in the restriction OR a product from the product category that’s listed in the restriction to the cart
    4. Try to apply your coupon
    It will error with the message “Sorry, this coupon is not applicable to selected products.” The only way you can apply the coupon is to have BOTH the individual product in the usage restriction AND one of the products from the product category in the usage restriction in the cart at the same time.

    The only way to make the coupon work is to add each of the products in the product category as a separate product to the usage restriction, along with the individual product, not to try to add that group of products as a category.

    That kind of AND logic doesn’t make any sense for a fixed product discount because each product, one or many, has its own discount. Or am I missing something?

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  • Hello,

    Currently, when you add products and categories in coupon restriction, it checks product IDs AND categories when you apply the coupon at checkout. There is an open issue reported here: https://github.com/woocommerce/woocommerce/issues/24288

    The feature may be improved in the future, but for now, it’s best to add each product to a specific category and restrict the coupon usage for that specific category.

    Thread Starter max_Q

    (@max_q)

    Hi maykato,

    Thanks for your answer.

    Regards

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