Adding reward reduces pledge amount

  • Resolved SG

    (@surabhiganguly)


    5 years, 2 months ago

    So when I have a pledge amount that is higher than the reward amount, and then I also select the reward, it directly proceeds to the checkout cart with a total checkout value that is just the reward amount. The pledge that was actually higher has been overwritten.

    E.g. put in pledge amount 10, reward is valued at 5. Upon adding the reward, it takes me to the checkout page with a value of only 5 in the cart. I end up losing some pledge value in this!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello Surabhi,
    Thanks for using WP Crowdfunding.

    Kindly allow me to 72 hours, I’ll let you know after checking this issue.

    Hi there,
    I have checked the reward amount field.
    Putting the pledge amount on the reward box is the WP Crowdfunding pro feature which under the development. Dev team works on this and it will release an upcoming version.

    So, it’s not possible on the free version.

    Let me know if you want to know more information.

    Hello,
    “Adding reward reduces pledge amount” is WP Crowdfunding upcoming pro feature.

    Let me know if you need to know more information.

Viewing 3 replies - 1 through 3 (of 3 total)
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