Adding video footage to featured images

Does any one know the average time it takes to receive an answer???

Thanks, Victoria x

Try waiting at least 24 hours before re-posting.

And after waiting 24 hours…. does any one know the average time it takes to receive an answer???

Thanks Victoria

There is no average time as there is no such thing as an average question. Try contacting the theme’s developer(s).

Esmi, I appreciate the time you have taken to respond to my post, but I would be really greatful if you refrained from doing so unless you have some information regarding my query.

Many Thanks, Victoria

Looking at my questions I have asked, over 60% have never being answerd. I have just bumpted a question for the 3ed time, still no answer.

I suggest you google your question the keywords should show up in some article or other. I get a lot of answers to my problems, that way

Best of luck

You asked for an answer. Given that there are there are thousands of WordPress themes and that most people won’t be familiar with your particular theme, contacting the theme’s developer is a valid answer.

@b1gft – thanks! I had already comtacted them via their forum, but did so again via instant messaging and have a response – thank you for your valid feedback!

@esmi I am aware of that but as a business owner I need answers….and FAST… I utilise every avenue as quickly as possible to reach my end result as promtly as possible. Just wish I had the time to browse others posts, and comment on them, even if I didn’t have a valid answer. If your looking for the last word on this one. Have it. Over and Out!

esmi said:

Try contacting the theme’s developer(s).

Yet you thank someone else for suggesting it and have now contacted them via their forum, as suggested!

Support here is on a volunteers basis, please remember that.

This issue is now resolved.