Adding Widget

Have you created any forms in your WP admin yet. The widget doesn’t rely on forms created in your constantcontact.com admin area, it’s based on the WP area.

Yes, I did create a form in the WP Contact Form admin area.

• This reply was modified 5 years, 2 months ago by carygulsby.

I did create a form in the WP Constant Contact admin area.

• This reply was modified 5 years, 2 months ago by carygulsby.

I deactivated the Constant Contact plugin and deleted it, reinstalled, reconnected to my account and created a new test form. The dropdown list to select the form is still empty in the widget.

Are they in draft status or published? If in draft, try publishing one of them and re-check.

We don’t have the population of the widget dropdown caches, so that’s probably not the issue.

Yes the forms are published.

Hard to say what may be going on and why the widget isn’t finding any results at the moment. Everything discussed above indicates it should find at least one.

I know we have a Gutenberg block available that does a lot of similar queries for forms to potentially display. Is that turning up any results?

I will give that a try a let you know.

I am also experiencing this issue. I have newly installed the plugin on WordPress 5.2.3. I have added new forms and deleted them using the WordPress interface. The Widget tool continues to not display any form on the Form Selection Dropdown.

Additional information:
An inspection of the dropdown itself shows improperly rendered brackets:

<select class=”widefat” name=”widget-ctct_form[2][ctct_form_id]” id=”widget-ctct_form-2-ctct_form_id”& gt;& lt;option value=”3081″ & gt;Newsletter Sign Up& lt;/option>& lt;option value=”3060″ & gt;Newsletter Sign Up& lt;/option& gt;& lt;/select& gt;

The HTML is malformed. I’m editing manually via browser developer tools in order to make it work at the moment.

NOTE: I had to add spaces to get the & gt; and & lt; to show, rather than render as actual brackets in this post.

• This reply was modified 5 years, 2 months ago by firefeather.

Checking on some things with regards to this topic.

Thank you for everyone’s patience here. @firefeather you are indeed correct and we have some malformed HTML being output, which is causing issues with selecting for everyone.

We will be aiming to have this addressed in a 1.6.1 release soon, along with a different addressed compatibility bug.

If either of you want to manually hotfix your site, we can provide the instructions and file to edit, otherwise, just a matter of waiting briefly until we can get it out the door to everyone.

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This has been released as part of 1.6.1.

Please update and re-try when you have a moment.

Thanks.

The forms are now available in the widget, thanks!