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Resolved aenaceanu
(@aenaceanu)

3 years, 7 months ago
Dear author,

I have bought the premium plugin.
Please help me add some Additional Fields info to the invoice.
I have some custom Additional Fields at checkout. The standard one is order_comments, but I need to add the following denumire_firma, cod_fiscal, etc.
I have added the following info in the premium additional box:
```
<b>Cump?r?tor</b>
{denumire_firma}
CUI: {cod_fiscal}
R/C: {reg_com}
Adres?: {adresa_firma}
{oras}
```
Please see the below link: https://we.tl/t-75uwm3A0Jd

Unfortunately it’s not working. As per the below attachment.
https://we.tl/t-XUlbRjdHOD

Thank you in advance.
Kind regards,
Alex

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Bas Elbers
(@baaaaas)

3 years, 7 months ago

Since you are using our premium plugin and this forum is for the free plugin only, I will have to close this topic. You can contact us directly through our premium support.

Thread Starter aenaceanu
(@aenaceanu)

3 years, 7 months ago

I only got the receipt from paypal. Not a premium support email address or link. Please advise.

Plugin Author Bas Elbers
(@baaaaas)

3 years, 7 months ago

You can find all relevant information our website.

Thread Starter aenaceanu
(@aenaceanu)

3 years, 7 months ago

Hello,
This is from your webpage:
Please use the email address provided in the plugin settings pages or simply reply to your purchase receipt. This will guarantee a faster response time.

Unfortunaltely I cannot follow that instructions since the only email I got after purchasing is from paypal. No receipt from you, even the order is from a company registered in the EU. Something is not working properly.
I tried using <?php echo BEWPI()->templater()->get_meta( ‘{META_KEY}’ ); ?>
from https://www.ads-software.com/plugins/woocommerce-pdf-invoices/#how%20to%20add%20custom%20fields%2Fmeta-data%20to%20the%20pdf%20invoice%20template%3F but still not working.
Please provide me the following:
– premium custommer feedback
– invoice according to the order
– help for my problem

Looking forward for your answer.
Kind regards,
Alex

cengelberts
(@cengelberts)

3 years, 7 months ago

Hi Alex,

Please send a email to [email protected] and I will send you the invoice right away. Please include all the information and screenshots for you’re problem and we will resolve that too.

-Calle

Viewing 5 replies - 1 through 5 (of 5 total)

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