• Resolved alcamatraz

    (@alcamatraz)


    When trying to add a further guest from within the website RSVP, it works in all browsers except firefox (55.0.3 (32-bit)), where clicking the +button has no effect.
    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi,

    I just tried to recreate the problem in FireFox and was unable to. What theme are you using? Can you open up the browser console and see if any JavaScript errors are being throw?

    Thanks,
    Mike

    Thread Starter alcamatraz

    (@alcamatraz)

    Hi, I much appreciate the quick response.

    It is resolved, problem was solved by clearing the cache in firefox.
    In case it helps with any future similar issue you receive, prior to that fix I tried a few other things, details below.

    Running WP 2017 theme (adventurous eh?)
    Actually on further investigation, in firebug I get:

    Loading failed for the <script> with source “https://mywebsite.com/wp-includes/js/jquery/jquery.js?ver=1.12.4”.
    The script it fails to load being:
    <script type=’text/javascript’ src=’https://mywebsite.com/wp-includes/js/jquery/jquery.js?ver=1.12.4′></script&gt;

    This error is not being thrown in Chrome.
    Full reinstall of RSVP did not fix this.

    As I said above, the problem was resolved by clearing firefox cache.

    Thanks again for the support.

Viewing 2 replies - 1 through 2 (of 2 total)
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