Additional Tax Classes

  • Resolved jodzeee

    (@jodzeee)


    1 year, 11 months ago

    I have some products that need the tax to be charged based on the store location instead of the customer’s address (e.g., for events that take place there, not an item shipped). I’ve added additional tax classes and assigned them, but it’s not working.

    This is not grayed out in the settings so I assume it’s an option to do this. How can I override the automated taxes on some products?

Viewing 3 replies - 16 through 18 (of 18 total)
  • Saif

    (@babylon1999)

    Hello @jodzeee,

    I was able to reproduce what you’re describing but it’s not a bug. Any tax rates added to the Standard class will be overridden as well as any custom rates for your own state, even if they were added in a standalone class. This is mentioned on the tax settings page. ??


    Link to image: https://d.pr/i/xvZ3uA

    This was discussed in detail in the following GitHub report: https://github.com/Automattic/woocommerce-services/issues/2624

    Hope this helps!

    Thread Starter jodzeee

    (@jodzeee)

    I still don’t really understand this. What is the point of adding extra tax classes if I cannot use them? If this is intended behavior, why aren’t the additional tax classes disabled so I can’t add them?

    Hi @jodzeee

    When automated taxes is enabled, I cannot use additional tax classes to override/change the tax rate on some products. When I attempt to do so, it uses the automated rate instead AND overwrites the additional tax class with the auto-generated rate.

    +

    What is the point of adding extra tax classes if I cannot use them? If this is intended behavior, why aren’t the additional tax classes disabled so I can’t add them?

    To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

Viewing 3 replies - 16 through 18 (of 18 total)
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