• Resolved likemoon

    (@likemoon)


    Hello,

    I add some user registration additional fields to membership pro, but unfortunately they does not appear in members menu.

    what should I do?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Jarryd Long

    (@jarryd-long)

    Hi @likemoon

    I’m sorry to hear that the User Fields aren’t showing as expected.

    Just to confirm, creating User Fields will add a set of fields to the user’s checkout and profile pages. These fields will not show in a member’s menu.

    If I’ve misunderstood your request, please send through a few screenshots of what is happening on your site so that I can take a further look into this for you?

    Thread Starter likemoon

    (@likemoon)

    Hello,

    Thank you for your response.

    I define some additional fields in the User Fields, but the datas appear for some cases and don’t appear for another cases in data entry, even though they are required fields.

    Related screenshots were attached.

    What should I do?

    https://s8.uupload.ir/files/screen_shot_2023-08-14_at_7.07.49_pm_3kpr.png

    https://s8.uupload.ir/files/screen_shot_2023-08-14_at_7.01.45_pm_87ba.png

    https://s8.uupload.ir/files/screen_shot_2023-08-14_at_6.59.58_pm_4wnj.png

    • This reply was modified 1 year, 7 months ago by likemoon.
    • This reply was modified 1 year, 7 months ago by likemoon.
    Thread Starter likemoon

    (@likemoon)

    Plugin Support Jarryd Long

    (@jarryd-long)

    Thank you for clearing that up for me. Would you mind sharing Site Health information with us so that we can take a further look into this?

    You can obtain your Site Health information by:

    1. Navigate to Tools > Site Health in the WordPress admin.
    2. Click on the “Info” tab.
    3. Click the button to “Copy site info to clipboard” and pasting it into a reply here.

    Also, do you have any custom code running on your site?

    Thread Starter likemoon

    (@likemoon)

    Hello, Thank you, I don’t have any custom code on my website.

    Here are the site health information:

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    "confirmation": "\u0628\u0627 \u062a\u0634\u06a9\u0631 \u0627\u0632 \u0634\u0645\u0627\u060c \u0639\u0636\u0648\u06cc\u062a \u0634\u0645\u0627 \u062a\u0627\u06cc\u06cc\u062f \u0634\u062f.",
    "initial_payment": 300000,
    "billing_amount": 300000,
    "cycle_number": "1",
    "cycle_period": "Year",
    "billing_limit": "0",
    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "1",
    "expiration_period": "Year"
    }
    }
    pmpro-custom-templates: No template overrides
    pmpro-getfile-usage: PMPRO_GETFILE_ENABLED is not set
    pmpro-htaccess-cache-usage: Off
    pmpro-pages:
    account: https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    billing: https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d8%b5%d9%88%d8%b1%d8%aa%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    cancel: https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d9%84%d8%ba%d9%88-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    checkout: https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d9%be%d8%b1%d8%af%d8%a7%d8%ae%d8%aa-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    confirmation: https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d8%aa%d8%a7%db%8c%db%8c%d8%af%db%8c%d9%87-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    invoice: https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d9%81%d8%a7%da%a9%d8%aa%d9%88%d8%b1-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    levels: https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d8%b3%d8%b7%d9%88%d8%ad-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    login: https://.ir/login/
    member_profile_edit: https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/your-profile/
    pmpro-library-conflicts: No library conflicts detected.
    Plugin Support Jarryd Long

    (@jarryd-long)

    Thank you for posting your Site Health information.

    I see that you’re using an outdated version of Paid Memberships Pro (2.9.8). Please update to version 2.12+ and let me know if the issue persists.

    Plugin Support Jarryd Long

    (@jarryd-long)

    Because there have not been any recent updates to this topic, we will be changing the status to resolved.

    If you’re enjoying Paid Memberships Pro, would you mind rating it 5-stars to help spread the word? https://www.ads-software.com/support/plugin/paid-memberships-pro/reviews/

    Thread Starter likemoon

    (@likemoon)

    Hello Jarryd,

    I had updated the plugin to the latest version and it was fixed, but unfortunately the problem has reappeared.

    Here are the site health information:

    ` wp-core
    
    version: 6.3.2
    site_language: fa_IR
    user_language: fa_IR
    timezone: Asia/Tehran
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 165
    dotorg_communication: true wp-paths-sizes
    
    wordpress_path: /home/public_html
    wordpress_size: ???.?? MB (163519926 bytes)
    uploads_path: /home/public_html/wp-content/uploads
    uploads_size: ?.?? GB (1349142442 bytes)
    themes_path: /home/public_html/wp-content/themes
    themes_size: ??.?? MB (37159643 bytes)
    plugins_path: /home/public_html/wp-content/plugins
    plugins_size: ???.?? MB (162844867 bytes)
    database_size: ???.?? MB (128435250 bytes)
    total_size: ?.?? GB (1841102128 bytes) wp-dropins (1)
    
    maintenance.php: true wp-active-theme
    
    name: Kicker Child (kicker-child)
    version: 1.0
    author: AxiomThemes
    author_website: https://axiomthemes.com/
    parent_theme: Kicker (kicker)
    theme_features: core-block-patterns, widgets-block-editor, wc-product-grid-enable, styles-and-scripts-full-merged, theme-updates-allowed, automatic-feed-links, custom-header, custom-logo, custom-background, customize-selective-refresh-widgets, post-formats, title-tag, nav-menus, html5, menus, post-thumbnails, align-wide, editor-styles, editor-style, woocommerce, wc-product-gallery-slider, wc-product-gallery-zoom, wc-product-gallery-lightbox, editor-color-palette, widgets
    theme_path: /home/public_html/wp-content/themes/kicker-child
    auto_update: ???????? ??? wp-parent-theme
    
    name: Kicker (kicker)
    version: 1.3.7
    author: AxiomThemes
    author_website: https://axiomthemes.com/
    theme_path: /home/public_html/wp-content/themes/kicker
    auto_update: ???????? ??? wp-themes-inactive (18)
    
    Accelerate: version: 1.5.1, author: ???????, Auto-updates disabled
    Customizr: version: 4.4.21, author: nikeo, Auto-updates disabled
    EducateUp: version: 1.0.1, author: Ascendoor, Auto-updates disabled
    Educator Education: version: 0.5.5, author: Themeshopy, Auto-updates disabled
    Edufication: version: 1.2.0, author: ???? Theme Palace, Auto-updates disabled
    eLearning: version: 1.0.8, author: Masteriyo, Auto-updates disabled
    Engineering Manufacturing: version: 2.6, author: misbahwp (latest version: 2.7), Auto-updates disabled
    Kahuna: version: 1.7.0, author: Cryout Creations, Auto-updates disabled
    LMS Education: version: 5.3, author: misbahwp, Auto-updates disabled
    Online Education: version: 1.0.2, author: ThemeGrill, Auto-updates disabled
    Pen: version: 1.4.7, author: HTMLPIE, Auto-updates disabled
    Twenty Twenty-Three: version: 1.2, author: ??? ??????, Auto-updates disabled
    Twenty Twenty-Two: version: 1.4, author: ??? ?????? (latest version: 1.5), Auto-updates disabled
    Web Developer: version: 0.5.2, author: classictemplate (latest version: 0.5.3), Auto-updates disabled
    Webinar Education: version: 8.4, author: misbahwp, Auto-updates disabled
    Yolox Child: version: 1.0, author: AncoraThemes, Auto-updates disabled
    Yolox: version: 1.0.5, author: AncoraThemes, Auto-updates disabled
    Zakra: version: 3.0.4, author: ThemeGrill, Auto-updates disabled wp-mu-plugins (1)
    
    Elementor Safe Mode: version: 1.0.0, author: Elementor.com wp-plugins-active (31)
    
    Advanced Editor Tools: version: 5.9.2, author: Automattic, Auto-updates disabled
    Advanced Popups: version: 1.1.9, author: Code Supply Co., Auto-updates disabled
    Contact Form 7: version: 5.8.1, author: Takayuki Miyoshi (latest version: 5.8.2), Auto-updates disabled
    CookieYes | GDPR Cookie Consent: version: 3.1.4, author: CookieYes (latest version: 3.1.6), Auto-updates disabled
    Disable & Remove Google Fonts: version: 1.5.6, author: Fonts Plugin, Auto-updates disabled
    Elementor: version: 3.16.5, author: Elementor.com (latest version: 3.17.2), Auto-updates disabled
    Elementor Pro: version: 3.13.2, author: MrCode.ir (latest version: 3.17.1), Auto-updates disabled
    Google Listings and Ads: version: 2.5.8, author: WooCommerce (latest version: 2.5.10), Auto-updates disabled
    Gravity Forms: version: 2.4.17.17, author: Gravity Forms, Auto-updates disabled
    Grow Social by Mediavine: version: 1.20.3, author: Mediavine, Auto-updates disabled
    Import Export WordPress Users and WooCommerce Customers: version: 2.4.4, author: WebToffee (latest version: 2.4.5), Auto-updates disabled
    Kadence Blocks – Gutenberg Blocks for Page Builder Features: version: 3.1.20, author: Kadence WP (latest version: 3.1.23), Auto-updates disabled
    Loco Translate: version: 2.6.6, author: Tim Whitlock, Auto-updates disabled
    MailPoet: version: 4.30.0, author: MailPoet (latest version: 4.35.0), Auto-updates disabled
    Paid Memberships Pro: version: 2.12.3, author: Paid Memberships Pro, Auto-updates disabled
    Paid Memberships Pro - Membership Card Add On: version: 1.0, author: Stranger Studios, Auto-updates disabled
    Paid Memberships Pro - WooCommerce Add On: version: 1.8, author: Paid Memberships Pro, Auto-updates disabled
    Powerkit: version: 2.9.0, author: Code Supply Co., Auto-updates disabled
    QR Redirector: version: 2.0.2, author: Nikki Blight [email protected], Auto-updates disabled
    RTL license management: version: 1.7.5, author: RTL-Theme, Auto-updates enabled
    ThemeGrill Demo Importer: version: 1.9.4, author: ThemeGrill, Auto-updates disabled
    ThemeREX Addons: version: 2.17.5, author: ThemeREX, Auto-updates disabled
    ThemeREX Pop-Up: version: 1.1.3, author: ThemeREX, Auto-updates disabled
    Use Any Font: version: 6.3.04, author: Dnesscarkey, Auto-updates disabled
    WooCommerce: version: 8.1.1, author: Automattic (latest version: 8.2.1), Auto-updates disabled
    WooCommerce Advanced Product Labels: version: 1.2.5.2, author: BeRocket, Auto-updates disabled
    WP-Persian: version: 3.3.0, author: Siavash Salemi, Auto-updates disabled
    WP Statistics: version: 14.2, author: VeronaLabs, Auto-updates disabled
    Zarinpal Paid Memberships Pro: version: 1.1, author: Masoud Amini, Auto-updates disabled
    ?????? ?????? ??? ???????? ???? ???????: version: 4.8.1, author: Masoud Amini , alireza yousefi, Auto-updates disabled
    ?????? ??? ?????: version: 2.7.7.1, author: ?????? ??? ?????, Auto-updates disabled wp-plugins-inactive (7)
    
    Classic Editor: version: 1.6.3, author: WordPress Contributors, Auto-updates disabled
    Indeed Ultimate Membership Pro: version: 11.1, author: WPIndeed Development, Auto-updates disabled
    iThemes Security: version: 8.1.8, author: iThemes (latest version: 9.0.2), Auto-updates disabled
    Jetpack: version: 12.6.2, author: Automattic (latest version: 12.7.1), Auto-updates disabled
    LiteSpeed Cache: version: 5.6, author: LiteSpeed Technologies (latest version: 5.7.0.1), Auto-updates disabled
    MW Font Changer: version: 5.3.1, author: Ghaem, Auto-updates disabled
    ThemeREX Updater: version: 1.4.1, author: ThemeREX, Auto-updates disabled wp-media
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: ??????? ????
    imagemagick_version: ??????? ????
    imagick_version: ??????? ????
    file_uploads: File uploads is turned off
    post_max_size: 128M
    upload_max_filesize: 128M
    max_effective_size: 128 MB
    max_file_uploads: 20
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: unknown wp-server
    
    server_architecture: Linux 4.18.0-477.10.1.lve.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 7.4.33 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 120
    memory_limit: 1024M
    max_input_time: 60
    upload_max_filesize: 128M
    php_post_max_size: 128M
    curl_version: 7.61.1 OpenSSL/1.1.1k
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2023-11-02T10:36:20+00:00
    utc-time: Thursday, 02-Nov-23 10:36:20 UTC
    server-time: 2023-11-02T14:06:02+03:30 wp-database
    
    extension: mysqli
    server_version: 10.6.15-MariaDB
    client_version: mysqlnd 7.4.33
    max_allowed_packet: 268435456
    max_connections: 151 wp-constants
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/public_html/wp-content
    WP_PLUGIN_DIR: /home/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 1024M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: ????? ????
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined wp-filesystem
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable kadence-blocks
    
    version: 3.1.20
    last_updated: 1696915339
    previous_version: 3.1.15
    pro_active: No
    deactivated_blocks: ????????
    block_defaults: ???
    block_visibility: ???
    custom_colors: No
    recaptcha_key: No
    maps_key: No
    mailerlite_key: No
    cloud_connect: No pmpro
    
    pmpro-cron-jobs: pmpro_cron_expiration_warnings (2023-11-02 14:22:20) |
    pmpro_cron_expire_memberships (2023-11-02 14:24:45) |
    pmpro_cron_stripe_subscription_updates (2023-11-03 02:22:19) |
    pmpro_cron_admin_activity_email (2023-11-03 07:00:00) |
    pmpro_cron_delete_tmp (2023-11-03 07:00:00) |
    pmpro_cron_credit_card_expiring_warnings (2023-11-28 02:22:19) |
    pmpro_license_check_key (2023-11-28 02:22:19)
    pmpro-gateway: ???????? [zarinpal]
    pmpro-gateway-env: ???? / ????? [live]
    pmpro-orders: 82 orders
    pmpro-discount-codes: 0 discount codes
    pmpro-sessions:
    session_status: ????
    pmpro-membership-levels: {
    "1": {
    "id": "1",
    "name": "\u062f\u0627\u0646\u0634\u062c\u0648 \u067e\u06cc\u0648\u0633\u062a\u0647",
    "description": "\u062f\u0627\u0646\u0634\u062c\u0648\u06cc\u0627\u0646 \u0645\u062d\u062a\u0631\u0645 \u0645\u06cc \u062a\u0648\u0627\u0646\u0646\u062f \u0628\u0631\u0627\u06cc \u0639\u0636\u0648\u06cc\u062a \u062f\u0631 \u0627\u0646\u062c\u0645\u0646 \u0641\u0646\u0627\u0648\u0631\u06cc \u0622\u0645\u0648\u0632\u0634\u06cc \u0627\u06cc\u0631\u0627\u0646 \u0627\u0632 \u0637\u0631\u06cc\u0642 \u062f\u06a9\u0645\u0647 \u062b\u0628\u062a \u0646\u0627\u0645 \u0627\u0642\u062f\u0627\u0645 \u0646\u0645\u0627\u06cc\u0646\u062f.",
    "confirmation": "\u0628\u0627 \u062a\u0634\u06a9\u0631 \u0627\u0632 \u0634\u0645\u0627\u060c \u0639\u0636\u0648\u06cc\u062a \u0634\u0645\u0627 \u062a\u0627\u06cc\u06cc\u062f \u0634\u062f.",
    "initial_payment": 200000,
    "billing_amount": 200000,
    "cycle_number": "1",
    "cycle_period": "Year",
    "billing_limit": "0",
    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "1",
    "expiration_period": "Year"
    },
    "2": {
    "id": "2",
    "name": "\u0647\u06cc\u0627\u062a \u0639\u0644\u0645\u06cc \u067e\u06cc\u0648\u0633\u062a\u0647",
    "description": "\u0628\u0631\u0627\u06cc \u062a\u06a9\u0645\u06cc\u0644 \u0641\u0631\u0645 \u0648 \u0639\u0636\u0648\u06cc\u062a \u062f\u0631 \u0627\u0646\u062c\u0645\u0646 \u0641\u0646\u0627\u0648\u0631\u06cc \u0622\u0645\u0648\u0632\u0634\u06cc \u0627\u06cc\u0631\u0627\u0646 \u0645\u06cc \u062a\u0648\u0627\u0646\u06cc\u062f \u0627\u0632 \u062f\u06a9\u0645\u0647 \u062b\u0628\u062a \u0646\u0627\u0645 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u06a9\u0646\u06cc\u062f.",
    "confirmation": "\u0628\u0627 \u062a\u0634\u06a9\u0631 \u0627\u0632 \u0634\u0645\u0627\u060c \u0639\u0636\u0648\u06cc\u062a \u0634\u0645\u0627 \u062a\u0627\u06cc\u06cc\u062f \u0634\u062f.",
    "initial_payment": 400000,
    "billing_amount": 400000,
    "cycle_number": "1",
    "cycle_period": "Year",
    "billing_limit": "0",
    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "1",
    "expiration_period": "Year"
    },
    "3": {
    "id": "3",
    "name": "\u063a\u06cc\u0631 \u0647\u06cc\u0626\u062a \u0639\u0644\u0645\u06cc \u067e\u06cc\u0648\u0633\u062a\u0647",
    "description": "\u0628\u0631\u0627\u06cc \u0639\u0636\u0648\u06cc\u062a \u062f\u0631 \u0627\u0646\u062c\u0645\u0646 \u0641\u0646\u0627\u0648\u0631\u06cc \u0622\u0645\u0648\u0632\u0634\u06cc \u0627\u06cc\u0631\u0627\u0646 \u0645\u06cc \u062a\u0648\u0627\u0646\u06cc\u062f \u0627\u0632 \u0637\u0631\u06cc\u0642 \u062f\u06a9\u0645\u0647 \u062b\u0628\u062a \u0646\u0627\u0645 \u0648 \u062a\u06a9\u0645\u06cc\u0644 \u0641\u0631\u0645 \u062f\u0631 \u0645\u0631\u062d\u0644\u0647 \u0628\u0639\u062f \u0627\u0642\u062f\u0627\u0645 \u0646\u0645\u0627\u06cc\u06cc\u062f.",
    "confirmation": "\u0628\u0627 \u062a\u0634\u06a9\u0631 \u0627\u0632 \u0634\u0645\u0627\u060c \u0639\u0636\u0648\u06cc\u062a \u0634\u0645\u0627 \u062a\u0627\u06cc\u06cc\u062f \u0634\u062f.",
    "initial_payment": 300000,
    "billing_amount": 300000,
    "cycle_number": "1",
    "cycle_period": "Year",
    "billing_limit": "0",
    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "1",
    "expiration_period": "Year"
    },
    "4": {
    "id": "4",
    "name": "\u0639\u0636\u0648 \u062d\u0642\u0648\u0642\u06cc",
    "description": "\u0628\u0631\u0627\u06cc \u0639\u0636\u0648\u06cc\u062a \u062f\u0631 \u0627\u0646\u062c\u0645\u0646 \u0641\u0646\u0627\u0648\u0631\u06cc \u0622\u0645\u0648\u0632\u0634\u06cc \u0627\u06cc\u0631\u0627\u0646 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u06cc\u06a9 \u0639\u0636\u0648 \u062d\u0642\u0648\u0642\u06cc \u0645\u06cc \u062a\u0648\u0627\u0646\u06cc\u062f \u0627\u0632 \u06af\u0632\u06cc\u0646\u0647 \u062b\u0628\u062a \u0646\u0627\u0645 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u06a9\u0646\u06cc\u062f.",
    "confirmation": "\u0628\u0627 \u062a\u0634\u06a9\u0631 \u0627\u0632 \u0634\u0645\u0627\u060c \u0639\u0636\u0648\u06cc\u062a \u0634\u0645\u0627 \u062a\u0627\u06cc\u06cc\u062f \u0634\u062f.",
    "initial_payment": 400000,
    "billing_amount": 400000,
    "cycle_number": "1",
    "cycle_period": "Year",
    "billing_limit": "0",
    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "1",
    "expiration_period": "Year"
    },
    "6": {
    "id": "6",
    "name": "\u0639\u0636\u0648\u06cc\u062a \u0639\u0627\u062f\u06cc",
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    "confirmation": "\u0628\u0627 \u062a\u0634\u06a9\u0631 \u0627\u0632 \u0634\u0645\u0627\u060c \u0639\u0636\u0648\u06cc\u062a \u0634\u0645\u0627 \u062a\u0627\u06cc\u06cc\u062f \u0634\u062f.",
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    "confirmation": "\u0628\u0627 \u062a\u0634\u06a9\u0631 \u0627\u0632 \u0634\u0645\u0627\u060c \u0639\u0636\u0648\u06cc\u062a \u0634\u0645\u0627 \u062a\u0627\u06cc\u06cc\u062f \u0634\u062f.",
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    "confirmation": "\u0628\u0627 \u062a\u0634\u06a9\u0631 \u0627\u0632 \u0634\u0645\u0627\u060c \u0639\u0636\u0648\u06cc\u062a \u0634\u0645\u0627 \u062a\u0627\u06cc\u06cc\u062f \u0634\u062f.",
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    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "1",
    "expiration_period": "Year"
    }
    }
    pmpro-custom-templates: No template overrides
    pmpro-getfile-usage: PMPRO_GETFILE_ENABLED is not set
    pmpro-htaccess-cache-usage: Off
    pmpro-pages:
    account: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    billing: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d8%b5%d9%88%d8%b1%d8%aa%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    cancel: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d9%84%d8%ba%d9%88-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    checkout: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d9%be%d8%b1%d8%af%d8%a7%d8%ae%d8%aa-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    confirmation: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d8%aa%d8%a7%db%8c%db%8c%d8%af%db%8c%d9%87-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    invoice: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d9%81%d8%a7%da%a9%d8%aa%d9%88%d8%b1-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    levels: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d8%b3%d8%b7%d9%88%d8%ad-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/
    login: https://login/
    member_profile_edit: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/your-profile/
    pmpro-library-conflicts: No library conflicts detected.
    pmpro-outdated-templates: No outdated templates detected.
    pmpro-current-site-url: https://
    pmpro-recorded-site-url: https://
    pmpro-pause-mode: ??? ???? ???
    • This reply was modified 1 year, 4 months ago by Yui.
    • This reply was modified 1 year, 4 months ago by likemoon.
    Thread Starter likemoon

    (@likemoon)

    Hello,

    Could you please tell me the solution?

    Plugin Support Jarryd Long

    (@jarryd-long)

    Thank you for your feedback. Unfortunately I cannot replicate the behaviour you are experiencing on my local environment – this is a site-specific issue.

    There is a possibility that LiteSpeed Cache is caching data to a degree that nothing is showing. Please try temporarily deactivating this and test to see if the issue persists.

    If the issue persists, we recommend deactivating all plugins except Paid Memberships Pro, and then reactivating them one by one, while testing the functionality you are experiencing issues with – this will help narrow down a possible conflict with another plugin.

    Plugin Support Jarryd Long

    (@jarryd-long)

    Because there have not been any recent updates to this topic, we will be changing the status to resolved. Please start a new topic if you’d like to continue this conversation later.

    If you’re enjoying Paid Memberships Pro, would you mind rating it 5-stars to help spread the word? https://www.ads-software.com/support/plugin/paid-memberships-pro/reviews/

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Additional user field does not appear’ is closed to new replies.