Additional user field does not appear
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Hello,
I add some user registration additional fields to membership pro, but unfortunately they does not appear in members menu.
what should I do?
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Hi @likemoon
I’m sorry to hear that the User Fields aren’t showing as expected.
Just to confirm, creating User Fields will add a set of fields to the user’s checkout and profile pages. These fields will not show in a member’s menu.
If I’ve misunderstood your request, please send through a few screenshots of what is happening on your site so that I can take a further look into this for you?
Hello,
Thank you for your response.
I define some additional fields in the User Fields, but the datas appear for some cases and don’t appear for another cases in data entry, even though they are required fields.
Related screenshots were attached.
What should I do?
https://s8.uupload.ir/files/screen_shot_2023-08-14_at_7.07.49_pm_3kpr.png
https://s8.uupload.ir/files/screen_shot_2023-08-14_at_7.01.45_pm_87ba.png
https://s8.uupload.ir/files/screen_shot_2023-08-14_at_6.59.58_pm_4wnj.png
Another screenshot was attached:
https://s8.uupload.ir/files/screen_shot_2023-08-14_at_10.07.14_pm_3nm5.png
Thank you for clearing that up for me. Would you mind sharing Site Health information with us so that we can take a further look into this?
You can obtain your Site Health information by:
- Navigate to Tools > Site Health in the WordPress admin.
- Click on the “Info” tab.
- Click the button to “Copy site info to clipboard” and pasting it into a reply here.
Also, do you have any custom code running on your site?
Hello, Thank you, I don’t have any custom code on my website.
Here are the site health information:
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https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d8%aa%d8%a7%db%8c%db%8c%d8%af%db%8c%d9%87-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/ invoice: https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d9%81%d8%a7%da%a9%d8%aa%d9%88%d8%b1-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/ levels: https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d8%b3%d8%b7%d9%88%d8%ad-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/ login: https://.ir/login/ member_profile_edit: https://.ir/%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/your-profile/ pmpro-library-conflicts: No library conflicts detected.
Thank you for posting your Site Health information.
I see that you’re using an outdated version of Paid Memberships Pro (2.9.8). Please update to version 2.12+ and let me know if the issue persists.
Because there have not been any recent updates to this topic, we will be changing the status to resolved.
If you’re enjoying Paid Memberships Pro, would you mind rating it 5-stars to help spread the word? https://www.ads-software.com/support/plugin/paid-memberships-pro/reviews/
Hello Jarryd,
I had updated the plugin to the latest version and it was fixed, but unfortunately the problem has reappeared.
Here are the site health information:
` wp-core version: 6.3.2 site_language: fa_IR user_language: fa_IR timezone: Asia/Tehran permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 165 dotorg_communication: true wp-paths-sizes wordpress_path: /home/public_html wordpress_size: ???.?? MB (163519926 bytes) uploads_path: /home/public_html/wp-content/uploads uploads_size: ?.?? GB (1349142442 bytes) themes_path: /home/public_html/wp-content/themes themes_size: ??.?? MB (37159643 bytes) plugins_path: /home/public_html/wp-content/plugins plugins_size: ???.?? MB (162844867 bytes) database_size: ???.?? MB (128435250 bytes) total_size: ?.?? GB (1841102128 bytes) wp-dropins (1) maintenance.php: true wp-active-theme name: Kicker Child (kicker-child) version: 1.0 author: AxiomThemes author_website: https://axiomthemes.com/ parent_theme: Kicker (kicker) theme_features: core-block-patterns, widgets-block-editor, wc-product-grid-enable, styles-and-scripts-full-merged, theme-updates-allowed, automatic-feed-links, custom-header, custom-logo, custom-background, customize-selective-refresh-widgets, post-formats, title-tag, nav-menus, html5, menus, post-thumbnails, align-wide, editor-styles, editor-style, woocommerce, wc-product-gallery-slider, wc-product-gallery-zoom, wc-product-gallery-lightbox, editor-color-palette, widgets theme_path: /home/public_html/wp-content/themes/kicker-child auto_update: ???????? ??? wp-parent-theme name: Kicker (kicker) version: 1.3.7 author: AxiomThemes author_website: https://axiomthemes.com/ theme_path: /home/public_html/wp-content/themes/kicker auto_update: ???????? ??? wp-themes-inactive (18) Accelerate: version: 1.5.1, author: ???????, Auto-updates disabled Customizr: version: 4.4.21, author: nikeo, Auto-updates disabled EducateUp: version: 1.0.1, author: Ascendoor, Auto-updates disabled Educator Education: version: 0.5.5, author: Themeshopy, Auto-updates disabled Edufication: version: 1.2.0, author: ???? Theme Palace, Auto-updates disabled eLearning: version: 1.0.8, author: Masteriyo, Auto-updates disabled Engineering Manufacturing: version: 2.6, author: misbahwp (latest version: 2.7), Auto-updates disabled Kahuna: version: 1.7.0, author: Cryout Creations, Auto-updates disabled LMS Education: version: 5.3, author: misbahwp, Auto-updates disabled Online Education: version: 1.0.2, author: ThemeGrill, Auto-updates disabled Pen: version: 1.4.7, author: HTMLPIE, Auto-updates disabled Twenty Twenty-Three: version: 1.2, author: ??? ??????, Auto-updates disabled Twenty Twenty-Two: version: 1.4, author: ??? ?????? (latest version: 1.5), Auto-updates disabled Web Developer: version: 0.5.2, author: classictemplate (latest version: 0.5.3), Auto-updates disabled Webinar Education: version: 8.4, author: misbahwp, Auto-updates disabled Yolox Child: version: 1.0, author: AncoraThemes, Auto-updates disabled Yolox: version: 1.0.5, author: AncoraThemes, Auto-updates disabled Zakra: version: 3.0.4, author: ThemeGrill, Auto-updates disabled wp-mu-plugins (1) Elementor Safe Mode: version: 1.0.0, author: Elementor.com wp-plugins-active (31) Advanced Editor Tools: version: 5.9.2, author: Automattic, Auto-updates disabled Advanced Popups: version: 1.1.9, author: Code Supply Co., Auto-updates disabled Contact Form 7: version: 5.8.1, author: Takayuki Miyoshi (latest version: 5.8.2), Auto-updates disabled CookieYes | GDPR Cookie Consent: version: 3.1.4, author: CookieYes (latest version: 3.1.6), Auto-updates disabled Disable & Remove Google Fonts: version: 1.5.6, author: Fonts Plugin, Auto-updates disabled Elementor: version: 3.16.5, author: Elementor.com (latest version: 3.17.2), Auto-updates disabled Elementor Pro: version: 3.13.2, author: MrCode.ir (latest version: 3.17.1), Auto-updates disabled Google Listings and Ads: version: 2.5.8, author: WooCommerce (latest version: 2.5.10), Auto-updates disabled Gravity Forms: version: 2.4.17.17, author: Gravity Forms, Auto-updates disabled Grow Social by Mediavine: version: 1.20.3, author: Mediavine, Auto-updates disabled Import Export WordPress Users and WooCommerce Customers: version: 2.4.4, author: WebToffee (latest version: 2.4.5), Auto-updates disabled Kadence Blocks – Gutenberg Blocks for Page Builder Features: version: 3.1.20, author: Kadence WP (latest version: 3.1.23), Auto-updates disabled Loco Translate: version: 2.6.6, author: Tim Whitlock, Auto-updates disabled MailPoet: version: 4.30.0, author: MailPoet (latest version: 4.35.0), Auto-updates disabled Paid Memberships Pro: version: 2.12.3, author: Paid Memberships Pro, Auto-updates disabled Paid Memberships Pro - Membership Card Add On: version: 1.0, author: Stranger Studios, Auto-updates disabled Paid Memberships Pro - WooCommerce Add On: version: 1.8, author: Paid Memberships Pro, Auto-updates disabled Powerkit: version: 2.9.0, author: Code Supply Co., Auto-updates disabled QR Redirector: version: 2.0.2, author: Nikki Blight [email protected], Auto-updates disabled RTL license management: version: 1.7.5, author: RTL-Theme, Auto-updates enabled ThemeGrill Demo Importer: version: 1.9.4, author: ThemeGrill, Auto-updates disabled ThemeREX Addons: version: 2.17.5, author: ThemeREX, Auto-updates disabled ThemeREX Pop-Up: version: 1.1.3, author: ThemeREX, Auto-updates disabled Use Any Font: version: 6.3.04, author: Dnesscarkey, Auto-updates disabled WooCommerce: version: 8.1.1, author: Automattic (latest version: 8.2.1), Auto-updates disabled WooCommerce Advanced Product Labels: version: 1.2.5.2, author: BeRocket, Auto-updates disabled WP-Persian: version: 3.3.0, author: Siavash Salemi, Auto-updates disabled WP Statistics: version: 14.2, author: VeronaLabs, Auto-updates disabled Zarinpal Paid Memberships Pro: version: 1.1, author: Masoud Amini, Auto-updates disabled ?????? ?????? ??? ???????? ???? ???????: version: 4.8.1, author: Masoud Amini , alireza yousefi, Auto-updates disabled ?????? ??? ?????: version: 2.7.7.1, author: ?????? ??? ?????, Auto-updates disabled wp-plugins-inactive (7) Classic Editor: version: 1.6.3, author: WordPress Contributors, Auto-updates disabled Indeed Ultimate Membership Pro: version: 11.1, author: WPIndeed Development, Auto-updates disabled iThemes Security: version: 8.1.8, author: iThemes (latest version: 9.0.2), Auto-updates disabled Jetpack: version: 12.6.2, author: Automattic (latest version: 12.7.1), Auto-updates disabled LiteSpeed Cache: version: 5.6, author: LiteSpeed Technologies (latest version: 5.7.0.1), Auto-updates disabled MW Font Changer: version: 5.3.1, author: Ghaem, Auto-updates disabled ThemeREX Updater: version: 1.4.1, author: ThemeREX, Auto-updates disabled wp-media image_editor: WP_Image_Editor_GD imagick_module_version: ??????? ???? imagemagick_version: ??????? ???? imagick_version: ??????? ???? file_uploads: File uploads is turned off post_max_size: 128M upload_max_filesize: 128M max_effective_size: 128 MB max_file_uploads: 20 gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: unknown wp-server server_architecture: Linux 4.18.0-477.10.1.lve.el8.x86_64 x86_64 httpd_software: LiteSpeed php_version: 7.4.33 64bit php_sapi: litespeed max_input_variables: 1000 time_limit: 120 memory_limit: 1024M max_input_time: 60 upload_max_filesize: 128M php_post_max_size: 128M curl_version: 7.61.1 OpenSSL/1.1.1k suhosin: false imagick_availability: false pretty_permalinks: true htaccess_extra_rules: true current: 2023-11-02T10:36:20+00:00 utc-time: Thursday, 02-Nov-23 10:36:20 UTC server-time: 2023-11-02T14:06:02+03:30 wp-database extension: mysqli server_version: 10.6.15-MariaDB client_version: mysqlnd 7.4.33 max_allowed_packet: 268435456 max_connections: 151 wp-constants WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/public_html/wp-content WP_PLUGIN_DIR: /home/public_html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 1024M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: ????? ???? WP_DEVELOPMENT_MODE: undefined DB_CHARSET: utf8mb4 DB_COLLATE: undefined wp-filesystem wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable kadence-blocks version: 3.1.20 last_updated: 1696915339 previous_version: 3.1.15 pro_active: No deactivated_blocks: ???????? block_defaults: ??? block_visibility: ??? custom_colors: No recaptcha_key: No maps_key: No mailerlite_key: No cloud_connect: No pmpro pmpro-cron-jobs: pmpro_cron_expiration_warnings (2023-11-02 14:22:20) | pmpro_cron_expire_memberships (2023-11-02 14:24:45) | pmpro_cron_stripe_subscription_updates (2023-11-03 02:22:19) | pmpro_cron_admin_activity_email (2023-11-03 07:00:00) | pmpro_cron_delete_tmp (2023-11-03 07:00:00) | pmpro_cron_credit_card_expiring_warnings (2023-11-28 02:22:19) | pmpro_license_check_key (2023-11-28 02:22:19) pmpro-gateway: ???????? [zarinpal] pmpro-gateway-env: ???? / ????? [live] pmpro-orders: 82 orders pmpro-discount-codes: 0 discount codes pmpro-sessions: session_status: ???? pmpro-membership-levels: { "1": { "id": "1", "name": "\u062f\u0627\u0646\u0634\u062c\u0648 \u067e\u06cc\u0648\u0633\u062a\u0647", "description": "\u062f\u0627\u0646\u0634\u062c\u0648\u06cc\u0627\u0646 \u0645\u062d\u062a\u0631\u0645 \u0645\u06cc \u062a\u0648\u0627\u0646\u0646\u062f \u0628\u0631\u0627\u06cc \u0639\u0636\u0648\u06cc\u062a \u062f\u0631 \u0627\u0646\u062c\u0645\u0646 \u0641\u0646\u0627\u0648\u0631\u06cc \u0622\u0645\u0648\u0632\u0634\u06cc \u0627\u06cc\u0631\u0627\u0646 \u0627\u0632 \u0637\u0631\u06cc\u0642 \u062f\u06a9\u0645\u0647 \u062b\u0628\u062a \u0646\u0627\u0645 \u0627\u0642\u062f\u0627\u0645 \u0646\u0645\u0627\u06cc\u0646\u062f.", "confirmation": "\u0628\u0627 \u062a\u0634\u06a9\u0631 \u0627\u0632 \u0634\u0645\u0627\u060c \u0639\u0636\u0648\u06cc\u062a \u0634\u0645\u0627 \u062a\u0627\u06cc\u06cc\u062f \u0634\u062f.", "initial_payment": 200000, "billing_amount": 200000, "cycle_number": "1", "cycle_period": "Year", "billing_limit": "0", "trial_amount": 0, "trial_limit": "0", "allow_signups": "1", "expiration_number": "1", "expiration_period": "Year" }, "2": { "id": "2", "name": "\u0647\u06cc\u0627\u062a \u0639\u0644\u0645\u06cc \u067e\u06cc\u0648\u0633\u062a\u0647", "description": "\u0628\u0631\u0627\u06cc \u062a\u06a9\u0645\u06cc\u0644 \u0641\u0631\u0645 \u0648 \u0639\u0636\u0648\u06cc\u062a \u062f\u0631 \u0627\u0646\u062c\u0645\u0646 \u0641\u0646\u0627\u0648\u0631\u06cc \u0622\u0645\u0648\u0632\u0634\u06cc \u0627\u06cc\u0631\u0627\u0646 \u0645\u06cc \u062a\u0648\u0627\u0646\u06cc\u062f \u0627\u0632 \u062f\u06a9\u0645\u0647 \u062b\u0628\u062a \u0646\u0627\u0645 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u06a9\u0646\u06cc\u062f.", "confirmation": "\u0628\u0627 \u062a\u0634\u06a9\u0631 \u0627\u0632 \u0634\u0645\u0627\u060c \u0639\u0636\u0648\u06cc\u062a \u0634\u0645\u0627 \u062a\u0627\u06cc\u06cc\u062f \u0634\u062f.", "initial_payment": 400000, 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300000, "billing_amount": 300000, "cycle_number": "1", "cycle_period": "Year", "billing_limit": "0", "trial_amount": 0, "trial_limit": "0", "allow_signups": "1", "expiration_number": "1", "expiration_period": "Year" } } pmpro-custom-templates: No template overrides pmpro-getfile-usage: PMPRO_GETFILE_ENABLED is not set pmpro-htaccess-cache-usage: Off pmpro-pages: account: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/ billing: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d8%b5%d9%88%d8%b1%d8%aa%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/ cancel: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d9%84%d8%ba%d9%88-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/ checkout: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d9%be%d8%b1%d8%af%d8%a7%d8%ae%d8%aa-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/ confirmation: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d8%aa%d8%a7%db%8c%db%8c%d8%af%db%8c%d9%87-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/ invoice: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d9%81%d8%a7%da%a9%d8%aa%d9%88%d8%b1-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/ levels: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/%d8%b3%d8%b7%d9%88%d8%ad-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/ login: https://login/ member_profile_edit: https://%d8%ad%d8%b3%d8%a7%d8%a8-%da%a9%d8%a7%d8%b1%d8%a8%d8%b1%db%8c/your-profile/ pmpro-library-conflicts: No library conflicts detected. pmpro-outdated-templates: No outdated templates detected. pmpro-current-site-url: https:// pmpro-recorded-site-url: https:// pmpro-pause-mode: ??? ???? ???
Hello,
Could you please tell me the solution?
Thank you for your feedback. Unfortunately I cannot replicate the behaviour you are experiencing on my local environment – this is a site-specific issue.
There is a possibility that LiteSpeed Cache is caching data to a degree that nothing is showing. Please try temporarily deactivating this and test to see if the issue persists.
If the issue persists, we recommend deactivating all plugins except Paid Memberships Pro, and then reactivating them one by one, while testing the functionality you are experiencing issues with – this will help narrow down a possible conflict with another plugin.
Because there have not been any recent updates to this topic, we will be changing the status to resolved. Please start a new topic if you’d like to continue this conversation later.
If you’re enjoying Paid Memberships Pro, would you mind rating it 5-stars to help spread the word? https://www.ads-software.com/support/plugin/paid-memberships-pro/reviews/
- The topic ‘Additional user field does not appear’ is closed to new replies.