Addon Plugin Not Working

  • Resolved Mike

    (@mdickerman)


    7 years, 8 months ago

    I just bought a multi-site license for the New User Approve Addon for two sites I’m working on. I installed it on both and it only worked on one of the two sites, where I was able to put in my purchase code and then make edits etc. On the second site the addon wouldn’t work at all, I just saw the normal New User Approve options as usual. I logged out of the site where the plugin WAS working and then went back there to check something and now it’s not working on the first site either, it’s just like it was never there. So It’s not working on either of my sites at the moment and I’ve deactivated all other plugins and all typical troubleshooting has come up empty. Any ideas? Thanks!

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  • Thread Starter Mike

    (@mdickerman)

    Sorry, My mistake, I was looking in the wrong admin menu area. I did not realize that the addon settings are under “Settings” and the New User Approve plugin tool is under “Users”. Maybe consider consolidating your settings addon into where the actual plugin tools are?

    I’d be happy to help you with any issues for the premium plugin. Any feedback would be appreciated as well. Could you send an email to the email address given to you when you purchased the addon and I’d be happy to help.

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