• Resolved Stuart99

    (@stuart99)


    Hello,

    My AddToAny RSS follow icon is not working. When I click it, it just reloads the current page instead of taking me to the RSS feed, the full URL for which I’ve entered in RSS URL address in the sidebar widget.

    Could you please tell me why this might be and how it can be fixed?

    With thanks,

    Stuart.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author micropat

    (@micropat)

    Hi Stuart, thanks for reporting. A core AddToAny fix was deployed earlier today so this should be working for you within a couple days. You can see it fixed immediately by clearing your browser’s cache.

    Thread Starter Stuart99

    (@stuart99)

    Hello Micropat,

    My thanks for getting back. However, having cleared my browser cache, it’s still not working. And, this left me wondering: how can a fix have been deployed without first updating the plugin, as the other follow icons take me straight to the linked page and appear not to go via the AddToAny URL?

    With thanks,

    Stuart

    Plugin Author micropat

    (@micropat)

    AddToAny’s core JavaScript was updated to fix that regression, so clearing your browser’s cache shouldn’t done the trick unless you have the local cache option enabled or similar. What’s the site’s URL?

    Thread Starter Stuart99

    (@stuart99)

    Ah, I see, the scripts and images are hosted off-site. I don’t have the local cache option enabled but do have a cache plugin. I have tried deactivating it to see if the RSS link works then but it doesn’t.

    The site URL is cupidsschool.com

    Plugin Author micropat

    (@micropat)

    Your feed icon is correctly linking to your FeedBlitz URL now, so if you’re still seeing the incorrect link then the old script is still cached by your browser. You can try hard-reloading a page (Ctrl + browser’s Reload button, or Shift + browser’s Reload button on a Mac), or just wait for it to automatically refresh in another 24 hours.

    Thread Starter Stuart99

    (@stuart99)

    Okay, well, I’ve cleared the browser cache multiple times on various browsers and it’s still not working here. Are you sure it’s not your server cache that needs clearing? (If I change any of the other social follow links, meanwhile, the changes are immediate, so long as I clear my WordPress cache.)

    Meanwhile, when I ‘Inspect Element’ for the RSS icon on my home page, it shows that the icon is linked to my home page, which, although that’s what it’s bringing up, I’ve never linked it to. However, when I ‘View Page Source’, it appears that my Feedlitz RSS feed is linked to the RSS icon. I simply don’t know enough about coding and all to fully understand the problem myself. But I do know for sure, nothing has changed yet this end.

    Why did you say I’d have to wait a couple of days to see the change unless I cleared my browser chache?

    Cause, although my knowledge is rather limited, it seems likely to me that, given I’ve cleared my cache numerous times on various browsers and it’s still the same, it’s not changed because either your server cache is still serving the old script or the new one is still not working. What say you?

Viewing 6 replies - 1 through 6 (of 6 total)
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