Adjust stock when manually editing an order

  • Resolved Costin Gheonea

    (@costingheonea)


    4 years, 5 months ago

    Hello,
    I noticed recently, after updating WooCommerce to version 4.6 that when adding/removing manually a product in an order, the stock wont automatically adjust (increase or decrease) like it was before. This is not happening even when I change the order status back to processing from on hold.
    This is how you want to work the latest versions of WooCommerce or its a bug?
    In the order notes history I see only the message that the product X has been added or removed, but nothing about the adjustment of the stock.
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    The ‘On-Hold’ status won’t update product inventory, as the order is currently “on-hold”, so it’s not cancelled, nor is it fulfilled.

    If instead, you use the “Cancelled” status, that would return the products on that order back to inventory, as you see here:

    image link: https://d.pr/i/kRIL3M

    The same would apply if you use the “Refund” function to refund a certain quantity of an item on a “Processing” or “Completed” order.

    If you aren’t finding that works on your site, I would recommend doing a conflict test. We have a guide on how to test for conflicts here:
    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    Plugin Support mouli a11n

    (@mouli)

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

Viewing 2 replies - 1 through 2 (of 2 total)
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