Admin access blocked by Jetpack

  • Resolved golfloire

    (@golfloire)


    5 years, 8 months ago

    Hi,

    Im facing the same problem as a lot of people.. login to my site has been blocked by jetpack. And, the retrieval email link is leading to bad error.

    “Jetpack Protect a bloqué la page de connexion de votre site.
    Votre adresse IP 109.234.163.160 a été signalée pour de potentielles violations de sécurité. Vous pouvez débloquer votre formulaire de connexion en vous envoyant un lien de débloquage par e-mail.”

    Note the IP address is the IP address of the hosting provider not mine (from where I want to login).
    I tried to deactivate jetback by renaming the folder via FTP… no change…

    I need to post some articles tonight so it could be urgent.

    I see on this topic there could be a solution on your side:
    https://www.ads-software.com/support/topic/login-blocked-by-jetpack-4/

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter golfloire

    (@golfloire)

    Solved by deleting the site on my account on wordpress.com
    But can’t connect it back
    So I had to deactivate, delete and re-instal the jetpack plugin
    And now configure it again…
    And as 1 year ago, publicize don’t want to connect to facebook and twitter…

    Plugin Support lizkarkoski

    (@lizkarkoski)

    Howdy –

    What error are you seeing when making those Publicize connections?

    Thread Starter golfloire

    (@golfloire)

    It was a 500 error but it’s solved

    Long story:
    our provider offer the possibility to use a litespeed cache so I configured it and it worked flawlessly during 2 days. Note there was th need to change the server IP to allow the use of the litespeed cache.
    And suddenly jetpak blocked a lot of things (access to the admin, publicize, etc… but there was some elements still working as the stats even if it was said there was non connxion…).
    Removing the litespeed cache and coming back to our server original IP solve the problem with jetpack…

    Plugin Support lizkarkoski

    (@lizkarkoski)

    Hooray ?? Thanks for letting us know you’re all sorted!

Viewing 4 replies - 1 through 4 (of 4 total)
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