admin account blocked from settings page

Hi @peteratomic,

No, by default, all the users with an administrator role should be able to update the settings.

From the message you are getting I suggest checking that you are not running the plugin in Headers & Footers only mode. In that case you can turn it off from Settings > Header & Footer > Uncheck the Simple mode toggle and save.

Another possibility is that your site is using a plugin to edit user roles and a user no longer has the “wpcode_edit_snippets” custom capability.

We have ultimate member installed but I deactivated that and still couldn’t access the settings.

Not seeing your plugin listed under the settings menu.

This is the link I’m trying to access, found on the plugins page: admin.php?page=wpcode

Hi @peteratomic,

Changes made to user roles get stored in the database so even if you disabled the plugin if a capability has been removed from a role it will stay removed.

Can you please check that the user role of the user with which you are trying to access the WPCode settings has the “wpcode_edit_snippets” capability?

Thanks

Tried the User Role Editor plugin to see if anything was unchecked but everything for the admin role was enabled.

Can you please check that the user role of the user with which you are trying to access the WPCode settings has the “wpcode_edit_snippets” capability?

Where? In the User Roles plugin? I don’t see that listed anywhere.

If you are using the User Role Editor plugin, you should be able to filter by the capabilty like this: https://a.supportally.com/i/IMqJHZ

If the capability does not show up at all, please try deactivating the plugin and activating it again – that should fix it in case the custom capabilities were removed or failed to be added somehow.

Ok seeing that wpcode_edit_snippets is checked.

Am able to access the settings now. Thanks!!