• Resolved Scott5297

    (@scott5297)


    Bookly works fine when I’m logged into wordpress. But when customers view it they get the endless loading spinner.

    This error is in devtools:
    Failed to load resource: the server responded with a status of 500 ()
    wp-admin/admin-ajax.php?action=bookly_render_time&csrf_token=8ba999b011&form_id=5f9b8b295addc&new_chain=true

    Here’s the debug log:

    [30-Oct-2020 03:33:43 UTC] PHP Notice:  Trying to access array offset on value of type null in /nas/content/live/thedirt4wd/wp-content/plugins/bookly-responsive-appointment-booking-tool/frontend/modules/booking/Ajax.php on line 1167
    [30-Oct-2020 03:33:43 UTC] PHP Notice:  Trying to access array offset on value of type null in /nas/content/live/thedirt4wd/wp-content/plugins/bookly-responsive-appointment-booking-tool/frontend/modules/booking/Ajax.php on line 1168
    [30-Oct-2020 03:33:43 UTC] PHP Notice:  Trying to access array offset on value of type null in /nas/content/live/thedirt4wd/wp-content/plugins/bookly-responsive-appointment-booking-tool/frontend/modules/booking/Ajax.php on line 1169
    [30-Oct-2020 03:33:43 UTC] PHP Notice:  Trying to access array offset on value of type null in /nas/content/live/thedirt4wd/wp-content/plugins/bookly-responsive-appointment-booking-tool/frontend/modules/booking/Ajax.php on line 1195
    [30-Oct-2020 03:33:43 UTC] PHP Fatal error:  Uncaught Error: Call to a member function withSubServices() on bool in /nas/content/live/thedirt4wd/wp-content/plugins/bookly-responsive-appointment-booking-tool/lib/slots/Finder.php:411
    Stack trace:
    #0 /nas/content/live/thedirt4wd/wp-content/plugins/bookly-responsive-appointment-booking-tool/lib/slots/Finder.php(106): Bookly\Lib\Slots\Finder->_prepareStaffData()
    #1 /nas/content/live/thedirt4wd/wp-content/plugins/bookly-responsive-appointment-booking-tool/frontend/modules/booking/Ajax.php(208): Bookly\Lib\Slots\Finder->prepare()
    #2 [internal function]: Bookly\Frontend\Modules\Booking\Ajax::renderTime()
    #3 /nas/content/live/thedirt4wd/wp-content/plugins/bookly-responsive-appointment-booking-tool/lib/base/Ajax.php(52): call_user_func(Array)
    #4 /nas/content/live/thedirt4wd/wp-content/plugins/bookly-responsive-appointment-booking-tool/lib/base/Ajax.php(31): Bookly\Lib\Base\Ajax::forward('renderTime', true, true)
    #5 /nas/content/live/thedirt4wd/wp-includes/class-wp-hook.php(287): Bookly\Lib\Base\Ajax::Bookly\Lib\B in /nas/content/live/thedirt4wd/wp-content/plugins/bookly-responsive-appointment-booking-tool/lib/slots/Finder.php on line 411
    

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bookly

    (@ladela)

    Hi!

    We’d like to help you here but we can’t.

    We are restricted from providing any support for the PRO version here. For PRO or commercial product support please contact us directly on our site.

    This includes any pre-sales topics as well. I am sure we will have no problem supporting you on our own site.

    Hi Scott!

    Have you solved it? I have the same problem.

    Thanks!

    Plugin Author Bookly

    (@ladela)

    Hello @webchina,

    Please, contact us directly via our website and we will be glad to assist you.

Viewing 3 replies - 1 through 3 (of 3 total)
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