Admin and login.php infinite loop. ERR_TOO_MANY_REDIRECTS

  • Resolved mdtrunzo

    (@mdtrunzo)


    5 years ago

    Hi Everybody. I’m having a problem to login to a website that I’m working on. Some story: The site worked perfectly after the migration to a new server. After that we keep getting 503 errors all the time. (nothing works). But we can login to the admin and working (very slowly) on it. But yesterday, out of the blue, we couldn’t have access to the admin page or the login page anymore. It keeps loading and gives the “err_too_many_redirects” message.

    I HAVE TRIED EVERYTHING THAT IS ON THE FORUMS AND NOTHING WORKS.

    Redirect url via phpMyAdmin didn’t work, redirect via config.php didn’t work. I’m really lost here. If someone can help me with this it would be awesome.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator t-p

    (@t-p)

    Have you reviewed this: https://www.wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress/

    Thread Starter mdtrunzo

    (@mdtrunzo)

    Hi! Yeah, I’ve tried that and everything else!

    Moderator t-p

    (@t-p)

    What exactly you did at the site before this issue happened?

    Thread Starter mdtrunzo

    (@mdtrunzo)

    I’m not sure, but I think I tried to clear the cache with the hummingbird plugin. And a 503 error appeared. After that I was not able to login anymore.

    The site was having those 503 error since the migration. it worked smooth on production. I also deactivate the events calendar plugin from the dashboard before that and then it crashed because of a function in functions.php that refers to events calendar. But I don’t know if it has something to do with that.

    Moderator t-p

    (@t-p)

    – The 503 service unavailable error occurs when your web server is unable to get a proper response from a PHP script. This PHP script could be a WordPress plugin, a theme, or a misbehaving custom code snippet.
    – If the error is caused by heavy usage, a server glitch, server temporarily offline for maintenance, the server too busy or concurrent request limit exceeded, or a DDoS attack, then it could automatically disappear in a few minutes.
    – However, if it is caused by bad code on your website, then it will keep occurring unless you find and disable the code that’s causing it.

    To troubleshoot, try:
    – Deactivate plugins, switch to the default Twenty Nineteen theme, reinstall WP
    – If these methods fail to resolve the error, then try contacting your hosting provider.
    – Also review https://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/

    Thread Starter mdtrunzo

    (@mdtrunzo)

    Hi @t-p , unfortunately I’ve tried all that. I mean, I’ve tried everything, I think I should re migrate the site to the server. I have made a migration yesterday to a “fake” server and it works perfect. Maybe the guys who migrated the website made a mistake. Thank you!

    Thread Starter mdtrunzo

    (@mdtrunzo)

    If anybody needs it. I solved this problem. It was a problem with the files permissions. I only change just the wp-login.php permissions to “644” and it worked!

    Moderator t-p

    (@t-p)

    Glad its sorted ??

Viewing 8 replies - 1 through 8 (of 8 total)
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