Admin banned from site

  • Resolved denisecontent

    (@denisecontent)


    7 years, 4 months ago

    Hi

    I have been admining this site for years. And have used your plugin successfully for quite a while now.

    Today there was an automatic update with bbpress that took down our forum and I needed to go in and fix it. When I attempted to login I got a ban message.

    I needed to go in and fix the problem – so I deactivated your plugin via renaming using ftp.

    The problem is now fixed – I would love to white list myself and get this plugin back on back I do not know how to manually white list – where in the database would I find this or is there another method. The other admin is not tech savvy and can only do basic post approval etc. Your thoughts?

    The page I need help with: [log in to see the link]

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  • Thread Starter denisecontent

    (@denisecontent)

    Well

    Problem solved. While I was logged in with your plugin off, I reactivated your plugin and white listed myself. I can get in now. I thought that would not work – I was wrong.

    Denise

Viewing 1 replies (of 1 total)
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