Admin Bar and Nav Bar Broken

  • Hi there,

    Out of nowhere our company website has encountered some weird glitch. Essentially, at random times I am unable to left-click any of the buttons on the navigation bar or the admin bar. I am able to middle click these links fine, but when I left click nothing happens.

    This imgur link will show where the problem is happening: https://imgur.com/a/wU5Gs2u
    Anything inside the red boxes become un-left-clickable at random times, whereas middle click always works.

    I would appreciate any advice on this, thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator bcworkz

    (@bcworkz)

    Middle always works but randomly not the left? TBH, it sounds like a hardware issue. Do you encounter the same behavior on other devices?

    Assuming it is a site issue and not hardware, random problems are very difficult to diagnose unless you can find some state where the problem reliably occurs.

    You won’t be surprised to learn that the links all worked fine when I checked.

    Thread Starter retailman123

    (@retailman123)

    Thanks for replying! I know it’s not a hardware issue as my colleagues also encounter this problem on the website. Is it possible that it’s a glitch with WordPress?

    Moderator bcworkz

    (@bcworkz)

    Remotely possible, yes, but I really doubt it here. I’m unaware of anyone else reporting such an issue. Intermittent problems tend to more likely be a hardware issue, but a software issue is not unheard of.

    The most common software reason for nav menu clicks to not register are invisible areas of other HTML elements inadvertently overlaying the menu elements. This is a CSS/theme issue, but it would happen to everyone using that particular screen size, it wouldn’t be intermittent.

    Another possibility is some script is intercepting click events, but the event handler isn’t efficient enough, resulting in dropped event triggers. WP core doesn’t do anything like that, but a theme or plugin might.

    Unfortunately, unless the problem can be reliably induced, it’s virtually impossible to diagnose the cause.

Viewing 3 replies - 1 through 3 (of 3 total)
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