Admin bar visible for auto-generated Support User

I use uCare as the ticketing system within my support site, when a new Support User registers to the support site, I need to assign them the uCare auto-generated Support User role for the tickets portal to be accesible to them. The problem I have is that in every other page on the support site, the Support User role can see the WordPress Admin bar or Tools bar making it very annoying. I tried using a role editor plugin but I can’t seem to make it disappear for the front user.